Team Leader - Food And Beverage

Company Description

Raffles Udaipur opened in 2021, its ornamental gardens, tumbling fountains and stately Indo-Saracenic architecture describing a love story between India and the West. Set on a 21-acre private island rich with birdlife and exotic flora and fauna, this contemporary reimagining of a country mansion is the first Raffles hotel in India.

Just 20 minutes from the airport, Raffles Udaipur spans a private island and serene lakeshore. Begin your journey with a graceful boat ride, guided by migratory birds. Discover 137 rooms and suites, 10 dining experiences, two pools, wellness rituals, and the timeless care of the Raffles Butler.

Job Description

We are seeking a dynamic and experienced Team Leader for our Food & Beverage operations in Udaipur, India. As a Team Leader, you will play a crucial role in ensuring exceptional customer service and maintaining high standards of food quality and safety. This position offers an exciting opportunity to lead and inspire a team in one of Indias most beautiful tourist destinations.

• Oversee daily food and beverage operations, ensuring smooth service and customer satisfaction
• Lead, motivate, and train a team of food and beverage staff to deliver outstanding service
• Implement and maintain food safety and hygiene standards in compliance with local regulations
• Manage inventory, place orders, and control costs to optimize profitability
• Create and adjust staff schedules to meet operational needs and maintain efficiency
• Address and resolve customer concerns promptly and professionally
• Collaborate with kitchen staff to ensure menu quality and timely food preparation
• Conduct regular team meetings to communicate updates, address issues, and boost morale
• Assist in developing and implementing new service procedures to enhance guest experience
• Monitor and maintain cleanliness and presentation standards in all food and beverage areas
  
  

• 3-5 years of experience in the food and beverage industry, with at least 2 years in a supervisory role
• Proven leadership skills with the ability to motivate and manage a diverse team
• Strong customer service orientation with a passion for creating memorable dining experiences
• Excellent communication and interpersonal skills
• Proficiency in food safety and hygiene practices
• Experience with inventory management and cost control
• Ability to work flexible hours, including evenings, weekends, and holidays
• Strong problem-solving skills and ability to make quick decisions in a fast-paced environment
• Basic computer skills, including proficiency in MS Office and POS systems
• High school diploma or equivalent (required)
• Bachelors degree in Hospitality Management or related field (preferred)
• Current Food Safety Certification (required)
• Fluency in English; knowledge of Hindi and/or local languages is a plus
• Familiarity with Indian cuisine and local food preferences is advantageous
  
  

• An opportunity to be with world’s preferred hospitality company
• Captivating and rewarding experience working alongside passionate professionals
• Range of exclusive Heartist Benefits
• Develop your talent through learning programs by Academy Accor.