Learning and Development Executive

About IHCL

Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces.

Careers at IHCL

At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity. 

Job Objective

*Coordinates with the cluster Learning & Development team in completion of mandatory online modules. 

*Leads the L&D function in the hotel

*Organizes classroom traininigs as per the training calender. 

*Assists in skill certification process for all front line associates. 

*Identifying training needs on the basis of information through various channels.  

*Administers of training calendar. 

*Assists the Learning & Development and Human Resources manager in driving the Taj Swagat process.  

Essential Job Tasks

*Maintains training evaluation / feedback sheets.
*Updates all training related information on the Online Learning Managment System application.                                                                                                                                                  *Maintains and shares training related data with the department/s concerned as & when required. 
*Maintains a record of findings and action plans of various process related audits. 
*Records pertaining to Hotelier Development Program, Hotel Operations Training Program, Virtual Assessment Centre reports etc.

Areas of Responsibility

*Liasioning with various hotel management institutes, graduate colleges & business schools for campus recruitment, Internship, Industrial exposure training, Vocational training, assistance during outdoor caterings, guest lectures etc.

*Ensures impeccable grooming and verbal / written English commnication skills development and practice among associates in the hotel

Required Qualifications

*Excellent English verbal and written communication skills 

*Relevant experience in the hotel operations and prior L&D exposure 

*Oratory skills and assertiveness

*Hotel Management or Equivalent degree holder 

Work Experience

*Atleast 2-3 years relevant working experience in Learning & Development in hotels / hospitality industry

Languages Needed in Position

*Written and verbal English communication 

Key Interfaces- External

Behavioural Competencies: 

Proactivity 
Coaching and Mentoring
Team Building & Orientation
Empowerment 
Attention to Details
Interpersonal Effectiveness
Result Orientation
Mutual Respect

Key Interfaces- Internal

Functional Competencies :

Trustyou
Knowledge of HR & Corporate Sustainability
Training Skills
MS-Office proficiency
Written & Verbal Communication
Computer Skills
Safety Practices

Behavioural Competencies

Equal Opportunities Employment at IHCL

At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.