Solutions Engineer

About Cape.io

At Cape.io, were not just keeping pace with the advertising industry. Were accelerating it.

We are a global technology company on a mission to eliminate the friction between creative and media. Cape.io is the first Intelligent Campaign Automation platform to unify the entire campaign lifecycle. By embedding AI and automated compliance from creative inception to activation, we empower brands to launch high-impact, compliant campaigns with unprecedented speed and intelligence.

Our platform is trusted by the worlds top agencies and advertisers to control and distribute advertising content in over 100 countries. With over 230 employees across 21 offices - from London to the Americas, Europe, and Asia Pacific - we are fundamentally changing the way advertising works.

What youll do

Client management:

• Building and maintaining strong relationships with key clients, acting as a trusted technical advisor to provide troubleshooting and support.
• Gathering feedback from customers regarding product performance and areas for improvement.
• Take ownership of leading and guiding verticals in adopting best practices and implementing (new) solutions tailored to their specific needs.

Sales support:

• Collaborating directly with the sales team to understand customer requirements and propose solutions for a tailored product fit.
• Understanding the technical capabilities of Cape to effectively communicate product benefits, address inquiries, provide technical clarifications, and ensure customer satisfaction.

Solution engineering:

• Designing solutions based on client needs, involving integration with existing systems.
• Collaborating with the technical part of the Cape implementation and support teams for a smooth transition from sales to service delivery.

What youll bring

• 3-4 years of experience in a similar mid-level role, ideally within a digital marketing SaaS company or on the ad operations side of a media agency.
• Experience in paid social, programmatic display and/or OLV buying.
• Experience working with DSP’s like GMP, Amazon, Adform, Trade Desk etc.
• Fluency in Dutch and English.
• Ability to communicate complex technical concepts to non-technical stakeholders.
• Knowledge of digital marketing with a preference for familiarity with media buying practices and ad platforms.
• Excellent collaboration skills to work seamlessly with the sales team.
• Exceptional presentation and communication skills for showcasing technical solutions.
• Strong problem-solving skills to address customer inquiries and troubleshoot technical issues.
• Ability to build and maintain strong relationships with clients.
• Capability to manage multiple tasks and projects concurrently for timely delivery.

About the Creative Automation solution

The challenge: Creative bottlenecks and manual Ad Ops are burning out teams and killing campaign performance. The endless cycle of revisions and trafficking keeps brands from scaling what works.

Our solution: Our team is solving this. Weve built the all-in-one platform to produce, personalize, and launch high-performing ads for every channel—from social and display to video and DOOH. We unify creative and media workflows, enabling brands to go from a single master creative to unlimited, on-brand variations in minutes, not weeks.

Your impact: As part of this team, you will be at the heart of our mission to unleash creativity. Youll be empowering our clients to outperform the competition by building, selling, or supporting the tools that turn data into high-impact, personalized ads at scale.

Our DNA: How we work

Our values arent just words on a wall; they are the principles that guide our decisions, actions, and interactions every day.

• Move smart: Hesitation kills momentum. We combine speed with intelligence, turning complex challenges into automated solutions. Every experiment teaches us, every failure makes us stronger.
• Define tomorrow: Were not here to meet expectations; were here to reset them. Our mission demands unprecedented quality, security, and scale. We push the boundaries of whats possible.
• Be better together: Success multiplies when shared. We step up, dig in, and make things better for each other. Through open collaboration and fierce support, we turn individual potential into collective achievement.
• Change what’s possible: Creativity drives humanity forward. Our technology exists to amplify it, protect it, and let it soar. We remove barriers between great minds and great work.

Why join Cape.io?

• Competitive salary and benefits package.
• Flexible and hybrid working arrangements.
• A culture of learning and development with a clear path for progression.
• A global, diverse, and collaborative team.
• The opportunity to work on a market-leading product that is defining the future of advertising.