Job Description
- Humane work environment with strong focus on people well - being
- Work Culture that is growth oriented and fun
- Continuous learning - on the job as well as through programs, and mentoring
- Compensation in line with the best in the industry
- We are a stable organisation with over 29 years of experience in SI / IT - in an environment where companies rarely cross 10
- We have built trusting relationships - with team members, customers and partners, several of them for over a decade, and many over two decades.
- We have navigated diverse challenges, disruptions and have navigated them all, and emerged triumphant.
- Globally revered brands in partnerships with Ample - in the enterprise and retail industry
- You would be representing a brand that the market has revered and valued over two decades
- We aspire to grow at a trailblazing pace over the next 5 years, and reach USD 1 Billion. This will need leaders who can take the mantle of responsibility towards this opportunity.
- Our current enterprise base of 1500 customers is spread across the country and will become the core of our growth engine
- Our customers and team members experience this every day, making it a place to be for anyone engaging with us
- We have an open culture where people are expected to focus on what-is-right instead of who-is-right. Feedback, suggestions and comments are encouraged, and acted upon. Anyone can speak to anyone in the organisation.
- Customer service / Front-end customer handling.
- Handling customer queries / issues in the store related to (Mobile, Laptop & Desktop).
- Troubleshooting of technical related issues and ensure to resolve the issues / queries.
- Escalate problems when unable to resolve customer issues.
- Knowledge of computer hardware & software is an added advantage.
- Excellent language fluency, excellent verbal & written communication skill.
- Should be able to handle customer queries and should aim at customer delight.
- Should be technically sound.
- Self driven & goal oriented and willing to work on Weekends
Job Details
| Role Level: | Entry-Level | Work Type: | Full-Time |
|---|---|---|---|
| Country: | India | City: | Thrissur ,Kerala |
| Company Website: | http://www.ample.co.in | Job Function: | Information Technology (IT) |
| Company Industry/ Sector: |
Executive Offices | ||
What We Offer
About the Company
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Job Snapshot
