Job Description
To manage liability application support through evaluation of application performance, business requirements and operational risks to ensure service continuity.
Responsibilities
- Provide hands-on application support for Liability Banking applications and related systems.
- Utilize Oracle PL/SQL, MS-SQL, Windows, and Linux platforms for application support, issue diagnosis, and data validation activities.
- Coordinate with third-party vendors, application owners, infrastructure teams, and business stakeholders for issue resolution and system support.
- Analyze incident trends and identify automation opportunities to improve operational efficiency and reduce recurring issues.
- Review and maintain Standard Operating Procedures (SOPs), user manuals, knowledge articles, and support documentation.
- Generate and publish weekly, monthly, and ad-hoc reports, dashboards, and management updates as required by business stakeholders.
- Collaborate with business users and cross-functional teams to support application enhancements and operational requirements.
- Ensure compliance with regulatory requirements, audit observations, security standards, and internal governance policies.
Qualifications
Experience: 7 to 12 years
Qualifications: Bachelors degree in Computer Science, Information Technology, or related field
Job Details
| Role Level: | Executive-Level | Work Type: | Full-Time |
|---|---|---|---|
| Country: | India | City: | Thrissur ,Kerala |
| Company Website: | www.csb.bank.in | Job Function: | Information Technology (IT) |
| Company Industry/ Sector: |
Banking | ||
What We Offer
About the Company
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