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IT Support Engineer

Talentmate

India

22nd October 2026

2610-60249-4

Job Description

Job Summary: We are looking for an IT Support Engineer with 1 to 2 years of experience to provide technical support, manage endpoint devices, and assist with IT operations. You will be responsible for resolving hardware/software issues, onboard new team members, manage user access across cloud platforms, and maintain device security. Responsibilities: * Provide daily IT helpdesk and desktop support for both Windows and macOS users. * Assist with user account creation, deactivation, and access permissions across Google Workspace, Slack, and Okta. * Troubleshoot system errors, network connectivity, hardware issues, and software applications. * Apply regular Windows OS security patches and assist with macOS device management (Jamf). * Log, track, and resolve IT tickets using tools like Jira Service Management in a timely manner.

Requirements

Requirements: * 1 to 2 years of experience in IT support, helpdesk, desktop engineering, or IT operations. * Basic hands-on experience with Google Workspace, Slack, and SSO/MFA tools like Okta. * Hands-on knowledge of Windows OS troubleshooting and security patching. * Familiarity with macOS and basic device management workflows (Jamf). * Understanding of user access controls, password resets, and account provisioning. * Experience handling IT ticketing systems and maintaining SLAs. * Good communication, problem-solving, and customer-service skills.

Job Details

Role Level:	Entry-Level	Work Type:	Full-Time
Country:	India	City:	Thiruvananthapuram ,Kerala
Company Website:	https://chaosology.com	Job Function:	Information Technology (IT)
Company Industry/ Sector:	Software Development

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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