Junior ServiceNow SPM Developer

Summary

Responsibilities

• Extend and tailor ServiceNow SPM capabilities, encompassing Demand Management, PPM, Agile Development, Resource Management, and Financial Management.
  
• Develop and maintain core platform elements such as Business Rules, Client Scripts, Script Includes, UI Policies, Workflows, and Flow Designer components.
  
• Collaborate closely with business analysts, project managers, and Product Owners to accurately collect and interpret project requirements.
  
• Lead sprint planning activities, take part in Agile ceremonies, and assist in optimizing the project intake workflow.
  
• Spearhead automation efforts, produce detailed reports and dashboards, and enhance overall data accuracy.
  
• Participate in User Acceptance Testing (UAT), resolve defects, oversee deployment processes, and deliver continuous production support.
  
• Ensure technical documentation remains current while continuously learning and implementing ServiceNow platform best practices.
  

• Hold 2-5 years of professional experience in ServiceNow development or administration.
  
• Show proven, hands-on experience working with ServiceNow SPM and PPM modules.
  
• Demonstrate skill in JavaScript, Flow Designer, workflow automation, reporting tools, and dashboard development.
  
• Possess a solid understanding of project management concepts, portfolio strategies, and Agile methodologies.
  
• Exhibit strong analytical skills, problem-solving abilities, clear communication, and the capacity to work effectively within a team.
  

Certifications

• ServiceNow Certified System Administrator (CSA) – Required or currently in progress.
  
• ServiceNow Certified Application Developer (CAD) – Strongly preferred.
  
• ITIL or Agile/Scrum certification – A significant plus.