Territory Service Executive

Job Description

Territory Service Executive for Navi Mumbai. Carried out for the AMC & Warranty and Breakdown Services and Commissioning need to be done for the new machines. Customer handling with the good relationship.

Area potential sheet for new manpower position

Branch

Mumbai

Deputation Area

Bhiwandi, Navi Mumbai.

Area coverage (In KM)

100 Kms

Total Machine population

407

Total High end Machine population

4

Last one year Visit's

Customer segment

Commissioning

291

FM Customer

75

Warranty Sch Visit

714

Corporate Customer

57

AMC Sch Visit

490

Others

275

Service complaint

960

Total Calls

2455

Total Customer

407

Average calls Per Month

204

Average calls Per Month Per Engineer

68

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