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Senior Customer Service Executive-Loan Center

Talentmate

India

9th February 2026

2602-5516-4289

Job Description

Job Requirements

About the Role

Be the voice of IDFC FIRST Bank! As a Customer Service Executive, you’ll resolve customer queries, drive satisfaction, and represent the brand across channels. If you’re passionate about service, love solving problems, and thrive in a fast-paced environment—this is your chance to shine.

Key Responsibilities

Deliver prompt, high-quality customer support

Own and resolve customer issues end-to-end

Engage across digital and voice platforms

Improve service processes and customer experience

Collaborate with teams to close complaints quickly

What We’re Looking For

Education: Graduate (any discipline)

Experience: 2+ years in customer service

Skills: Communication, empathy, problem-solving, multitasking

Job Details

Role Level:	Entry-Level	Work Type:	Full-Time
Country:	India	City:	Thane ,Maharashtra
Company Website:	http://www.idfcfirstbank.com/	Job Function:	Others
Company Industry/ Sector:	Banking

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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