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Elite Banker - Service

Talentmate

India

20th December 2025

2512-5516-3501

Job Description

Job Requirements

Role/ Job Title: Elite Banker-Service

Function/ Department: Smart Banker

Job Purpose

The primary responsibility is to ensure all the customers are attended to and resolution is given within defined TAT

Roles & Responsibilities

Productivity
Maintaining Service Quality
Average Handling
TimeFirst Contact Resolution
Maintaining TAT for all customer requests
Channel Migration to alternate channels

Secondary Responsibilities

Drive all the initiatives in the Customer contact center

Education Qualification

Graduation: Bachelor of Science (B.Sc) / Bachelor of Technology (B.Tech) / Bachelor of Computer Applications (BCA)/Bachelor of Commerce(B.Com)/Bachelor of Business Administration(BBA)

Post-graduation: MBA/PGDM

Experience: 2+ years of relevant experience.

Job Details

Role Level:	Entry-Level	Work Type:	Full-Time
Country:	India	City:	Thane ,Maharashtra
Company Website:	http://www.idfcfirstbank.com/	Job Function:	Finance
Company Industry/ Sector:	Banking

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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