Business Analyst

What You Will Do

The Role will be responsible for supporting the Marketing and Sales organization with relevant data and analytics to facilitate decision-making.

The longer-term vision for this profile is to ultimately support a wide variety of reporting

& presentation needs including building data templates from scratch, initiating value adds and providing insights by developing a strong category & trade knowledge. This role encompasses data mining from multiple sources/tools to data harmonization to visualization combined with robust quality audit and documentation.

• Master and own the monthly deliverables in the form of reports & presentations and send quality output in a timely manner
• Develop business, product category and trade related knowledge and leverage the same to help build valuable, crisp reports from scratch
• Understand the data-pools and coordinate with relevant functions to collect business-related information.
• Build templates with dynamic dashboards and visuals and upgrade products/markets/time frames as per business requirements
• Upgrade monthly deliverables based on business requirements, ideate complex fixes and create functional, efficient and useful reports
• Work alongside of peers, drive best practices and elevate the team’s ability to tackle business questions with value adds
• Understand patterns/ trends from the data and highlight the same for review, should not be a mere data gatherer
• Facilitate setting up a complete end-to-end process and cycle starting from data collection, analytics to reporting
• Project Management – handle multiple tasks skilfully by setting the right priorities and adhere to delivery timelines
• Zoho CRM & Analytics Developer – Sales Focus: Responsible for developing and customizing Zoho Creator apps to support sales operations, automating CRM workflows with Deluge scripting, integrating third-party sales tools via APIs, and creating performance dashboards in Zoho Analytics. Must have strong knowledge of Deluge, APIs, SQL, and sales data reporting.
  
  

• Qualification: Bachelor’s degree in Information Technology, Computer Science (MBA preferred).
• 2-4 years of experience working as a Business Analyst or similar role preferably in a Sales & Marketing set-up
  
  

• Advanced level of expertise in MS Excel, MS PowerPoint, SQL
• Strong working knowledge of Power BI, ability to create Dashboards
• Familiarity with CRM Solutions like Salesforce/Hubspot/MS Dynamics 365
• Basic understanding of Big Data Tools (Apache Hadoop, etc) is preferred, not mandated
  
  

• Good communicator with pleasing personality, great interpersonal skills
• Ability to work in a team or individually as and when required.
• Excellent problem-solving skills.
• Self-motivated with passion to prove himself/ herself, should have an attitude of honoring commitments.
• Strong decision-making skills.
• Willingness to learn and proactively upgrade oneself with skills; evangelize new tools/platforms wherever necessary