AFM Tech

Role Purpose

Owns day-to-day governance of all shift engineers and technical team and runs technical operations across the site, closing the gap between shift-level execution and Account Lead's strategic/client-facing responsibilities. Accountable for uptime, compliance, and audit-readiness across MEP, fire, and BMS systems.

Key Responsibilities

Shift Governance

• Oversee all shift engineers across all shifts; enforce SOP/EOP/SCP discipline and handover log accuracy
• Run daily cross-shift reviews; track open issues, pending RCAs, and PM status
• Manage rostering, leave backup planning, and staffing escalations
• Own training matrix and OEM certification tracking for shift teams
• First point of technical escalation for S1/S2 incidents, ahead of Account Lead/Operations Head
  
  

• Own execution of the 52-week PM calendar across electrical, mechanical, fire, and BMS systems
• Coordinate predictive maintenance (thermography, PQA, relay coordination, CFD analysis) with specialist vendors; track findings to closure
• Enforce change management discipline — unique RFC ID, approval matrix, no activity overlap
• Drive problem management — RCA closure and KEDB upkeep for recurring issues
• Validate CMMS entries (work orders, asset updates) raised by shift teams
• Review HIRA/method statements before approving high-risk work
  
  

• Track OEM/vendor SLA performance; lead quarterly spares warehouse audits
• Chair vendor review meetings; drive corrective action plans for underperformance
• Monitor spares/consumables inventory with Store In-charge; escalate stock below threshold
• Maintain asset register accuracy in CMMS; support CAPEX/replacement planning inputs
  
  

• Ensure all maintenance is executed under CFM supervision per OEM process
• Conduct EHS/safety walkthroughs; close non-conformances on schedule
• Support ISO and statutory audit readiness across site
• Enforce permit-to-work and safety briefing protocols before high-risk activity
  
  

• Consolidate shift-level daily/weekly/monthly reports into one operations summary for Account Lead
• Support inputs for monthly ops reviews and QBRs
• Act as shift in-charge with full technical decision authority in Account Lead's absence
• Take on additional tasks delegated by Account Lead or client technical stakeholders
  
  

• Graduate Engineer (Electrical/Mechanical) with 3-4 years' experience, or Diploma Engineer with 6–8 years' experience, or ITI candidate with 10+ years' experience and demonstrated shift-lead/supervisory exposure in a Tier III/IV critical facility
• Strong knowledge of HVAC, electrical distribution, BMS/EPMS, fire systems, chiller/CRAC operations
• Proven experience managing multi-disciplinary shift teams and vendor/OEM performance
• CMMS and MS Office proficiency
• Strong analytical and problem-solving ability under operational pressure
• Working knowledge of ISO frameworks (QMS, ISMS, BCMS, EnMS, OHSE) and statutory compliance
• Strong communication skills across Account Lead, client stakeholders, and vendors