Service Engineer Workshop

Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron’s 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength.

As Service Engineer at Accelleron you will drive customer satisfaction by competent and timely execution on a high-quality level of service jobs on site and in the workshop. You will positively influence the Accelleron reputation with your dedicated and professional approach to the customer. You wil be part of a strong team that goes further for the benefit of our customers.

Your Responsibilities

• Act as representative of Accelleron during interaction with the customer
• Prepare the tools, equipment and parts needed for a service job and understand the scope of the job to be performed
• Ensure that the documentation for the job is available
• Briefing with Service Coordinator, Head of Workshop or Supervisor about the expected situation on site
• Checking all relevant information of turbochargers before the job
• Working according to working instructions and adhering to regulatory and company OHS policy
• Perform services according to the scope defined within the work order
• Coordinate work order deviations in the scope with service coordinator
• Create service reports, time sheets with Company Software
• Recommendation to customer for immediate and future service requirements, provide feedback to service coordinator or end user sales
• Complete data collection, self-study of technical documentation and maintenance of tools and equipment
• Input for continuous process improvement
• Support service availability targets (24/7 service availability)
  
  

• Proven ability to independently complete field service jobs
• Strong mechanical, diagnostic, and balancing skills
• Preferably multiple years in turbocharger or rotating equipment service experience
• Knowledge of commonly used digital tools in a modern company environment
• Excellent communication and customer-service skills
• Willingness to travel and work in industrial environments
• Strong safety mindset