Forward Deployed Engineer

Company: VideoSDK

Website: Visit Website

LinkedIn: Visit LinkedIn

Business Type: Startup

Company Type: Product

Business Model: B2B

Funding Stage: Seed

Industry: SaaS

Job Description

VideoSDK is a real-time communication platform that helps developers and businesses build scalable video, voice, and interactive experiences into their applications. With powerful APIs and SDKs, VideoSDK enables teams to create custom solutions for video conferencing, live streaming, webinars, virtual classrooms, and collaborative applications without worrying about the complexities of infrastructure.

Position: Forward Deployed Engineer

Location: Surat, GJ (Onsite)

Experience: 1-3 Years

Website: www.videosdk.live

Role Overview

We are looking for a Forward Deployed Engineer to work closely with customers and internal engineering teams to deliver seamless real-time communication solutions using VideoSDK. This role requires a strong technical foundation, problem-solving mindset, and customer-facing communication skills to help clients successfully integrate and optimize our platform.

Responsibilities

• Work directly with customers to understand technical requirements and deployment needs.
• Build, customize, and implement solutions using VideoSDK APIs and SDKs.
• Troubleshoot technical issues and provide hands-on support during implementation.
• Collaborate with Product and Engineering teams to improve integrations and customer experience.
• Create technical documentation, proofs of concept, and implementation guides.
• Monitor deployments and ensure optimal performance and scalability.
  
  

• 1 - 3 years of experience in Software Engineering, Solutions Engineering, or similar roles.
• Strong understanding of JavaScript, ReactJS, APIs, WebRTC, WebSocket, and system design fundamentals.
• Experience with debugging, integration, and customer-facing technical discussions.
• Basic knowledge of cloud platforms, databases, and networking concepts.
• Strong communication and problem-solving skills.
• Bachelor’s degree in Computer Science, IT, Computer Engineering, or related technical field.
  
  

• Experience with Node.JS, Next.js, Docker, Kubernetes, or real-time communication platforms.
• Exposure to CPaaS, developer tools, or SaaS products.