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Manager Lead Engineering Services

Talentmate

India

23rd May 2026

2605-2544-1538

Job Description

Lead and oversee pan-India engineering services and post-sales support operations
Manage and mentor regional teams to ensure service excellence and uptime of devices
Ensure timely execution of Planned Preventive Maintenance (PPM) and breakdown support
Monitor device performance, handle escalations, and drive customer satisfaction
Drive service revenue through AMC/CMC contracts and spare parts management
Coordinate with cross-functional teams (product, application support, sales) for issue resolution and business growth
Develop and deliver technical training programs for field service teams and end users
Maintain documentation standards and ensure compliance with quality and operational processes

A Successful Manager Engineering Services Should Have

Proven experience in managing large field service teams across regions
Strong technical expertise in device servicing, troubleshooting, and maintenance
Strategic, result-driven leader with experience in driving service operations and revenue growth
Experience in medical devices industry

A fast-growing diagnostics and healthcare technology company, the organization specializes in innovative molecular diagnostic solutions with a strong presence across India. With a large installed base of devices and expanding footprint, it is focused on delivering high-quality, reliable, and scalable post-sales service support to both public and private healthcare sectors.

Opportunity to lead a high-impact, pan-India service function
Work with a rapidly growing organization in the healthcare technology space
Drive both operational excellence and service growth through service strategy
Strong visibility with senior leadership and opportunity for career advancement

If you are looking to advance your career as a Manager Engineering Services in the healthcare industry, this role in South Goa offers a rewarding opportunity. Apply now to join a leading organisation making strides in health solutions.

This role leads engineering services and post-sales support operations across India, managing a large field team to ensure uptime, service quality, and customer satisfaction. It combines technical expertise with strategic leadership to drive service revenue, optimize performance, and scale operations across 10,000+ deployed devices.

Job Details

Role Level:	Not Applicable	Work Type:	Full-Time
Country:	India	City:	South Goa ,Goa
Company Website:	https://redirect.michaelpage.com/mp-home	Job Function:	Engineering
Company Industry/ Sector:	Staffing and Recruiting

What We Offer

About the Company

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