Assistant Manager Manager - Channel Partner

About Teabox

Teabox is a premium tea brand built on a simple belief: fresh tea tastes better, and farmers deserve better. We work closely with tea gardens to source high-quality teas, build exceptional products, and deliver them directly to customers through our D2C channels. We’re scaling with a sharp focus on product quality, customer experience, and profitable growth—and we’re building a team of builders who love ownership, speed, and real outcomes.

Role Overview

We are looking for a high-impact Channel Partner (Marketplaces) professional to drive growth across leading online marketplaces. This role sits at the intersection of business growth, platform relationships, analytics, and execution. You will own marketplace performance end-to-end—strategy, listings, campaigns, visibility, and revenue—while building strong partnerships with platform teams. If dashboards excite you, negotiations energize you, and growth metrics feel personal, this role is your cup of tea.

Key Responsibilities

Marketplace Growth & Revenue

• Own and grow business performance across key marketplaces (Amazon, Flipkart, Blinkit, Swiggy Instamart, etc.).
• Drive GMV, revenue, contribution margin, and category rankings through structured growth plans.
• Identify new marketplace opportunities and expansion levers.
  
  

• Build and manage strong relationships with marketplace account managers and category teams.
• Negotiate commercial terms, visibility plans, and platform-led growth initiatives.
• Ensure alignment between internal goals and marketplace priorities.
  
  

• Ensure high-quality, optimized product listings including titles, descriptions, images, A+ content, and compliance.
• Improve discoverability through keyword strategy, category mapping, and platform tools.
• Monitor and fix listing issues, suppression, or compliance risks proactively
  
  

• Plan and execute promotions, deals, and seasonal campaigns.
• Manage marketplace ads, visibility spends, and ROI tracking.
• Collaborate with marketing teams for launches and brand-building initiatives.
  
  

• Track daily/weekly/monthly KPIs including sales, conversion, ROAS, inventory health, and customer metrics.
• Prepare performance reports with actionable insights for leadership.
• Use data to recommend pricing, promotions, and assortment decisions.
  
  

• Work closely with supply chain and operations teams to ensure optimal inventory levels.
• Forecast demand and prevent stock-outs or excess inventory during peak events.
• Ensure smooth execution of order fulfillment and platform SLAs.
  
  

• 5–10 years of experience in managing online marketplaces / e-commerce channel partnerships.
• Hands-on experience with platforms like Amazon, Flipkart, BigBasket, Blinkit, Swiggy Instamart, etc.
• FMCG, D2C, consumer brands, or high-growth startup experience preferred.
  
  

• Strong understanding of marketplace mechanics, algorithms, and commercial models.
• Data-driven mindset with comfort in Excel, dashboards, and performance analytics.
• Strong negotiation and stakeholder management skills.
• Ability to balance strategy with on-ground execution.
• Ownership mindset—treats the channel like a business.