Senior Officer Branch Relationship Manager Consumer Banking Group

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

• Develop and maintain strong relationships with branch stakeholders and distribution partners to drive business growth
• Identify and pursue new business opportunities within assigned portfolio to achieve sales targets and revenue objectives
• Coordinate with branch teams to ensure effective implementation of consumer banking products and services
• Monitor portfolio performance and provide regular reporting on key metrics and business developments
• Conduct market analysis and competitive assessments to inform strategic recommendations
• Collaborate with cross-functional teams including product, operations, and compliance to support branch initiatives
• Provide coaching and support to branch staff on product knowledge and sales techniques
• Ensure adherence to regulatory requirements and bank policies across all branch operations
• Participate in training programs and knowledge-sharing sessions to enhance professional capabilities

Requirements

• Bachelors degree or equivalent professional qualification
• Demonstrated track record of achieving sales targets and business objectives
• Strong interpersonal and communication skills
• Ability to build and maintain effective stakeholder relationships
• Proficiency in relevant banking systems and Microsoft Office applications
• Knowledge of consumer banking products and services
• Ability to work independently and as part of a team
• Willingness to travel within assigned territory as required

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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