Hiring For Experience Telecaller

Company Description

We are an end to end web solution services company who believe that if our clients can envision their goal, we can make their vision a reality through the web portals we design. It is our earnest endeavor to offer practical solutions with the aid of the latest technology to ensure optimal results for the sustainability of our client’s business and fulfilling its objectives. We deliver an array of services including website designing, mobile application development, graphic designing, end to end content writing, internet marketing, and social media management to name a few.

Job Description

Job Title: Hiring for Telecaller

Location: Basheerbagh

Experience: 1 to 2 Years

Employment Type: Full-time / Work from Office

Job Summary

A telecaller is responsible for initiating outbound calls or handling inbound queries to generate leads, promote products, or assist customers. They play a vital role in connecting a company with its target audience to build relationships and drive sales

Key Responsibilities

• Lead Generation: Initiate outbound calls to prospective clients using pre-defined scripts or databases.
• Customer Assistance: Handle inbound calls to resolve queries about company products, services, or pricing.
• Lead Tracking: Document and update customer details, feedback, and interaction history in the company's CRM system.
• Follow-Ups: Call potential or existing customers to schedule appointments, nurture leads, and close sales.
• Target Achievement: Meet daily, weekly, and monthly quotas for call volume, lead conversion, or sale
  
  

• Communication: Excellent verbal communication and active listening skills in English and/or regional languages.
• Interpersonal Skills: Strong persuasion and negotiation skills with the ability to handle rejection professionally.
• Tech Proficiency: Basic computer knowledge and familiarity with CRM software and telecommunications tools.
• Education: High school diploma or equivalent; a bachelor's degree is often preferred.
• Experience: Prior experience in telesales, customer service, or a call center environment is a strong advantage