Program Manager Capacity Building

About the Creche Initiative

Azim Premji Foundation is running 1800+ creches for children aged between 7 months and 3 years, in partnership with civil society organizations across rural and urban areas in more than 7 states in India. The program aims to –

1. Ensure access to safe spaces for children,
2. Provide nutritious meals, and
3. Identify children experiencing malnutrition and facilitate timely interventions through health referrals.

More details about the program can be found here.

About the Role

The Program Manager – Capacity Building will support the design, planning, and implementation of capacity building strategies for caregivers and supervisory staff within the creche initiative. The role focuses on adherence of caregiver practices, ensuring translation of training into practice, and building robust systems for continuous capacity building and improvement across states and the partners.

Key Responsibilities

1. Plan and design comprehensive capacity building strategies for caregivers and program staff, aligned with creche operational guidelines, practices and program objectives.
2. Lead the development and periodic revision of training modules, facilitator guides, and handbooks to ensure contextual relevance and technical accuracy.
3. Coordinate and support implementation of pre-service and in-service training programs for caregivers across states in collaboration with state teams.
4. Conduct regular field visits to observe training sessions and on-ground practices, assessing the effectiveness of capacity building efforts and adherence to practices.
5. Assess caregiver practices at creche level, identify skill and knowledge gaps, and recommend targeted capacity building interventions.
6. Strengthen the capacity of supervisory cadres including Supervisors, Cluster Coordinators, and other program staff through structured training, mentoring, and on-the-job support.
7. Institutionalize systems for continuous learning, including refresher trainings, peer learning platforms, and supportive supervision mechanisms.
8. Work closely with program and MIS team to ensure integration of nutrition, health, safety, and care practices into all training content and delivery.
9. Collaborate with MIS teams to track training coverage, assess competency outcomes, and use data to improve training design and effectiveness.
10. Document training processes, best practices, and learning insights, and contribute to program reports and knowledge products for scale-up and replication.

Educational Qualification & Experience

1. Master’s degree in / Social Work / Public Health / Development / Allied fields
2. 5–8 years of experience in training, capacity building, or large-scale program implementation
3. Experience working with frontline workers and community-based programs
4. Strong understanding of adult learning principles and training methodologies
5. Experience in data analysis, program monitoring, and field implementation.
6. Strong communication skills in Hindi & English
7. Proficiency in additional regional language is an advantage

Location: Ranchi / Raipur