We are in search of a dynamic and driven Sales Executive to become part of our team. The ideal candidate will be accountable for managing leads, handling customer inquiries, facilitating test rides, and meeting sales targets. The Sales Executive will be instrumental in delivering outstanding customer service and ensuring a smooth sales process.
Key Responsibilities:
Maintain a professional appearance and positive demeanor consistently
Generate leads from showroom walk-ins and phone inquiries
Record customer inquiries in the system with comprehensive information
Showcase scooters to potential customers
Conduct test rides and effectively convert them into finalized sales
Address customer questions about scooter specifications, delivery timelines, pricing, and financing options
Finalize sales and follow up with customers as necessary
Key Performance Indicators (KPIs):
Percentage of completed test rides from scheduled test rides
Percentage of sales conversion from completed test rides
Adherence to processes with no deviation from standard operating procedures (SOPs)
Ensure a high level of customer experience with no negative feedback
Customer experience (CX) rating
Requirements
At least 1 year of experience in 2W or 4W dealership, retail, insurance, finance, or banking is preferred
12th pass/Graduation/Diploma
Must possess a valid driving license and be skilled in driving
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