Global Accounts Receivable (GAR) is seeking a Cash Application Analyst to manage payment posting from lockbox, ACH, and wire transfers to customer accounts. This role encompasses cash application, payment reconciliation, cash adjustment communication, and reduction of unapplied cash receipts on aged accounts receivable. The position requires investigation of missing, unidentified, and rejected funds while collaborating cross-functionally to ensure timely and accurate payment application. The successful candidate will analyze reports, reconcile large data volumes, and communicate findings to management.
Key job responsibilities
Demonstrate comprehensive understanding of Accounts Receivable processes
Post daily receipts (wires/ACH/checks) and credit/debit memos promptly to maintain accurate accounts receivable balances
Engage with customers, collections teams, and business partners to obtain remittance details
Research and resolve misapplied and unidentified cash receipts in ERP systems
Identify and manually tag customer remittance discrepancies and short payments
Execute tasks assigned by Team Leader, including testing and process improvement initiatives
Drive continuous improvement by identifying opportunities to streamline accounts receivable processes
Maintain, prepare, and distribute daily and monthly reports to Supervisor and stakeholders
Achieve monthly productivity and accuracy targets
Identify and reconcile payment variances, post short/over payments, deductions, and partial payments with appropriate transaction coding
Utilize shared mailboxes and customer web portals to identify, retrieve, and organize remittance details.
Drive/change customer behavior over call/email to obtain accurate payment remittance on time.
Basic Qualifications
Experience with research and investigation skills or equivalent
Strong analytical skills with exceptional attention to detail and effective communication abilities
5+ years of experience in Accounts Receivable
Meticulous attention to detail with commitment to data accuracy
Strong interpersonal skills and collaborative team orientation
Ability to take initiative, meet tight deadlines, and prioritize workload effectively
Proficiency in Microsoft Excel and similar tools
Preferred Qualifications
3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience
Knowledge of AI technologies and tools with strong analytical capabilities to support automation and optimization of the account reconciliation process
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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