Finops Analyst AR Disputes Team

DESCRIPTION

GAR (Global Accts Rec) is looking for a proactive, customer and detail oriented Dispute Analyst whose main responsibility will be to manage and resolve disputes related to AR billing. As a disputes analyst, you will support Amazon’s customers to resolve billing defects, reconcile accounts and drive root cause fixes. The successful individual is expected to be self-motivated, be a quick learner, have strong ownership and have ability to understand complex disputes resolution process.

Summary Of Responsibilities

• Understanding of Accounts Receivables process and systems
• Follow-up with internal teams via emails and calls to ensure timely resolution of disputes
• Proven ability to work successfully in an ambiguous environment
• Proven ability to meet tight deadlines, prioritize workload and meet productivity goals
• Fluency in Microsoft Excel is a must
• Continually look at ways to improve the customer experience
• Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
• Reconcile complex accounts and have excellent attention to detail
  
  

Key job responsibilities

GAR (Global Accts Rec) is looking for a proactive, customer and detail oriented Dispute Analyst whose main responsibility will be to manage and resolve disputes related to AR billing. As a disputes analyst, you will support Amazon’s customers to resolve billing defects, reconcile accounts and drive root cause fixes. The successful individual is expected to be self-motivated, be a quick learner, have strong ownership and have ability to understand complex disputes resolution process.

Summary Of Responsibilities

• Understanding of Accounts Receivables process and systems
• Follow-up with internal teams via emails and calls to ensure timely resolution of disputes
• Proven ability to work successfully in an ambiguous environment
• Proven ability to meet tight deadlines, prioritize workload and meet productivity goals
• Fluency in Microsoft Excel is a must
• Continually look at ways to improve the customer experience
• Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
• Reconcile complex accounts and have excellent attention to detail
  
  

BASIC QUALIFICATIONS

• Bachelor's degree in accounting and commerce (B. Com)
• 2+ years of work experience
  
  

PREFERRED QUALIFICATIONS

• MBA, or Bachelor's degree in finance, accounting or related field
  
  

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - ADCI - Maharashtra

Job ID: A10462095

---