Event Technician Pune

Role: Event Technician Pune

Location: India (Pune)

Hours: 40 hrs per week

Yorktel-Kinly is a unified global leader in collaboration, systems integration, and managed services. We focus on transforming workspaces, simplifying complexity, and empowering people. Our in-house expertise includes AI-powered room monitoring, 24/7 support, and a unique enterprise service layer, enabling us to operate with even greater agility, efficiency, and precision.

With comprehensive capabilities, decades of experience, and expanded delivery teams, we empower global businesses to thrive in the hybrid world, and we are committed to driving a new era of inspiration and opportunity for our people, clients, and partners; one seamless experience at a time.

With 27 offices in 11 countries, 1,600 colleagues, 900 specialist accreditations, 40-years professional experience and 2,500 customers, we are delivering scalable, secure, and sustainable solutions around the world.

We now have a new opportunity for someone to join Yorktel-Kinly’s dynamic team in Pune, to work on a key client account in supporting the Media Services Operations/VIP/Events coordination function.

The role incorporates an onsite point of contact to receive, handle and process VIP/Events users queries, requests & complaints, and proactive management of all reported requests.

Key responsibilities:

VIDEO/AUDIO CONFERENCING

• Video/audio conference set-up and support.
• Best efforts should be made to ensure all suites are connected on time and receiving/transmitting good audio/video.
• Site certification of all new and relocated video conference systems.
• Carry out video conference software.
• Assist with support for video/audio conferencing problems. Investigate faults and recommend further actions to rectify.
• Supporting virtual events
• Working knowledge of virtual technologies including but not limited to - WebEx, Zoom and Teams
  
  
  

GENERAL AV MEETING ROOM SUPPORT

• Ensure all multi-media/presentation rooms are maintained in good working order.
• AV equipment set-up and support.
• Presentation/multi-media meeting room support, including duration support.
• Assist with support for multi-media broadcasting.
• Quick response to emergency/ad-hoc requests
  
  
  

FAULTS AND ROOM CHECKS

• Carry out regular preventative room checks, ensuring all equipment functions correctly in accordance with the room check procedure.
• Ensure that all faults are reported in the correct way and in a timely manner.
• Proactive maintenance/reporting to ensure all AV equipment is always of the highest standard and functioning correctly.
• Assist with first line fault repairs.
• Carry out all power down/up when required, usually involving out-of-hours overtime commitments.
  
  
  

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.

If you do require details of the vacancy or the application process in an alternative format, please email jobs@kinly.com outlining your requirements. (please note no applications can be received via this email address)

Equal Opportunities:

At Yorktel-Kinly, we are unified by a commitment to providing a working environment that is as inclusive, responsible and welcoming as possible for all our teams and prospective employees. We provide equal employment where all applicants are encouraged to apply, regardless of sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other protected characteristics. We want you to bring your true self to work and provide you with a workplace where you can thrive. We welcome your application and look forward to seeing you at Kinly soon.

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