USI Manager For Office Of Confidentiality And Privacy OCP Portfolio - Manager

Summary

Position Summary

National Consulting Services

The National Office, a key Strategic Enabler in our new model, is comprised of professionals with various areas of focus that collectively provide mission critical services to support Deloitte’s overall success. Whether focused on project financials, quality and risk management, methods and tools, sales excellence, talent, leadership support, or other activities these professionals ensure that our Firm operates efficiently, and our people are able to effectively serve clients every day.

Position Summary

Level: Manager

As a Manager at Deloitte Consulting, you will oversee the technical delivery of enterprise-scale software solutions, lead cross-functional and global teams and mentor junior members. You will collaborate to understand functional requirements, support sales and proposal efforts, and drive end-to-end project delivery, including estimation and planning, to ensure successful outcomes.

Work you’ll do:

Provide CI Risk and Contract management support including:

• Provide review and summary assessments on the Master Services Agreement (MSA), Statement of Work, Engagement Letter, Change Order, Proposal review, and Confidential Information Management Plan (CIMP)
• Prepare MSA summary, CIMP recommendations and CI/CIMP training documentation
• Support the development and update of General Guidance, Market Offering Playbooks and Account/Engagement CIMPs, as required
• Identify key contractual terms and requirements including obligations and deliverables with specificity related to CI terms
• Monitor the OCP team mailbox and address ad hoc requests from account teams
• Capture and analyze team metrics and make recommendations to leadership on corrective actions, as needed
• Develop specialized CI training
• Periodically monitor and report on contractual CI obligations and deliverables
• Co-manage a team of OCP Consultants and Sr. Consultants; assign day to day work activities, set priorities, and review/approve deliverable quality
• Coach and mentor engagement teams on CI safeguards and obligations
• Assist with maintaining and updating the OCP website content
• Deliver CI Program and provide CIMP training to account or engagement teams as required
• Follow up with accounts/engagement data managers on tracking CIMP development progress. Schedule follow-up calls for review and edits
• Coordinate with industry risk managers on identifying projects to be included in the CI Program
• Provide investigative support for insider threat and CI incidents
• Build relationships and communication plans with program leadership, data managers, and key stakeholders
• Work with OCP leadership to set goals
  
  

The team:

QRM’s team’s mission is to protect the earnings, assets, and reputation of the firm, facilitate consistency of delivery, and reduce the cost of quality. The primary responsibility of QRM is to provide effective and timely risk and quality related counsel and guidance to the Deloitte teams that support client engagements. QRM accomplishes its mission by helping identify, mitigate, and manage risk (delivery, regulatory, e.g., confidential information (CI), etc., legal, and reputation) throughout the engagement life cycle. The Office of Confidentiality and Privacy (OCP) is responsible for managing confidential information risk.

The OCP is responsible for helping to expand the CI risk management capabilities within industries such as Consumer, Energy & Industrial Products (ER&I), Financial Services Industry (FSI), Life Sciences and Health Care (LSHC), Technology and Media & Telecommunications (TMT) for Deloitte. The Manager will support the deployment of the Confidential Information (CI) Program to Industry Accounts and Engagements. This includes working with OCP Risk Senior Managers (OCP Risk SMs) to deliver required work products throughout the contracting and delivery lifecycle. Service capabilities provided by the team helps identify CI contractual risks, perform CI risk assessments including suggestions on risk mitigations and deployment of structured contract management processes for compliance of CI contractual commitments and deliverables.

Qualifications

Must Have Skills/Project Experience/Certifications:

• Possess 10+ years of post-qualification experience in contract management, contract analysis, compliance, legal operations, or a similar role
• Strong understanding of IT operations, managed services, or consulting delivery models
• Excellent contractual fluency and ability to interpret and translate legal language into simplified terms
• Experience in identifying commercial, contractual and business obligations within complex legal documents
• Excellent analytical and presentation skills
• Good relationship management skills
• Strong verbal and written English communication skills
• Proactive approach in performing duties, problem solving, and issue resolution
• Proficiency in the use of MS Office - Word, Basic Excel and PowerPoint
• Exposure to contract language associated with complex IT services contracting
• Graduate with 10-14 years of post-qualification experience in risk and contract management
• Basic understanding of cloud applications, tools, methodologies and software development process
• Strong analytical, reading and presentation skills
• Good relationship management skills
• Strong verbal and written English communication skills
• Proficiency in the use of MS Office - Word, Excel (Formula/Pivot),PowerPoint, MS Teams, SharePoint
• Experience in managing full Contract Lifecycle
• Experience in managing international and commercial contracts
• Experience in identifying business and contractual risks and recommending risk mitigations
• Exposure to contract language and risk mitigations associated with access to highly confidential client information including PII/PHI
  
  

Good to Have Skills/Project Experience/Certifications:

• Advanced degree (e.g. law or business)
  
  

Education:

• BBA/BA/BS in related field, Masters’ Degree is desirable
  
  

Location:

• Bengaluru/Hyderabad/Pune/Chennai/Kolkata
  
  

Our purpose

Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .

Benefits To Help You Thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Requisition code: 306101

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