support engineer
Talentmate
India
9th May 2026
2605-6209-48
Job Description
- Responsible for Equipment* data related activities and related global support for C4C
- its a digital twin of a physical product which carries the entire Product life cycle and can be tracked in C4C.an Equipment is also called as Registered Products in C4C.
- Support necessary tasks related to data management of KSB and Non-KSB Equipments (i.e. Products)
- Support tasks related to preparation of site database and related web portal tasks
- Interact with key users within KSB group globally, to ensure completeness and correctness of given task in time and support activities
- Support global rollouts for implementations of various projects
- Detailed Documentation of each activity and update the SharePoint and portal for communications to the users.
- User trainings
- Regular testing activities for Quality tenant and cross collaboration with C4C functional team and IT developers.
- Support data migrations as a part of any new C4C or SAP implementations which will have effect on the existing product data in C4C.
- Preferred- Good knowledge of KSB global products and main part types.
- Required- Exposure to SAP SD module, MM module & C4C (CRM tool- Cloud for customer)
- Expertise in MS – Excel/ Macros
- Bare minimum exposure to After Market business process
- Data Analysis, tools and procedures
- Collaboration & Teamwork
- Customer oriented (Internal Sales and Service personnel)
- Highly effective English Communication and time management skills
- Customer centric and target-oriented approach (Business oriented thinking that can be implemented into systems)
- Graduate in Mechanical Engineering (preferred) or core engineering stream.
- Or Bachelors in Computers with business domain knowledge
- 5-6 years of Experience (with exposure to Data related tasks)
- Pump or allied industry
Job Details
| Role Level: | Mid-Level | Work Type: | Full-Time |
|---|---|---|---|
| Country: | India | City: | Pune ,Maharashtra |
| Company Website: | http://www.ksb.com | Job Function: | Information Technology (IT) |
| Company Industry/ Sector: |
Industrial Machinery Manufacturing | ||
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