State Head-Personal Loan DSA

Job Requirements

Role/Job Title: State Head-Personal Loan (DSA)

Business: Retail Banking

Function/ Department: Personal Loan

Place of work: Pan-India

Roles & Responsibilities

• Lead the State business across SEPL Loan to expand revenue per existing customer
• Guide distribution of X-sell products ensuring volume scale-up as per the defined targets
• Partner with the Digital Marketing team to increase customer penetration via digital medium
• Build and nurture strategic partnerships across key dealers, OEMs, channel/product partners etc. to increase the penetration of entire portfolio
• Improve the performance & quality of portfolio through regular monitoring and providing recommendations for course correction to the Product and Sales teams
• Guide the Product team in Business Loan category to provide differentiated offerings and drive business growth
• Work with business analytics team to identify potential for x-sell
  
  

• Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity
• Create environment for team to focus on automation and digital enablement to fulfil customer needs holistically
• Attract & retain best-in class talent to meet Banks rapid growth targets