Sr Internal Communication Specialist

Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right.

We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive.

At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Founded in 2006, the Gallagher Center of Excellence (GCoE) upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers.

Overview

Gallagher Center of Excellence is seeking to hire a Senior Internal Communications Specialist for the GCOE Business Enablement vertical. As the Senior Internal Communications Specialist for the GCOE Business Enablement vertical, you will be responsible for managing communication campaigns and overseeing intranet content. You will be managing multiple projects and supporting change management initiatives. You will lead a team and ensure the smooth and efficient transition & delivery of various shared services functions to internal stakeholders. Your role will involve driving strategic communication efforts and stakeholder management. Additionally, you will be responsible for fostering a culture of collaboration, continuous improvement, and customer focus within the shared services team. You will be interacting with the team who are present in Chicago, London, and Sydney. Exposure to strategic planning and advanced data analysis is a definite plus.

How Youll Make An Impact

• Manage Communication Campaigns (Salesforce): Lead the planning and execution of internal communication campaigns.
• Oversee Intranet Content: Manage and update global intranet content, ensuring it aligns with communication strategies.
• Change Management: Lead change management initiatives (working on the change management strategy plan) and ensure effective communication throughout the organization.
• Stakeholder Management: Manage relationships with key stakeholders and secure necessary approvals for communications.
• Project Management: Oversee multiple communication projects simultaneously, ensuring timely and efficient delivery.
• Content Development: Create and edit high-quality internal communications, including emails, newsletters, and presentations, Townhalls
• Data Analysis: Generate and analyze statistics to evaluate the success of communication campaigns and make data-driven improvements.
• Vendor Management: Coordinate with vendors/agencies to ensure project accuracy and timelines.
• Team Collaboration: Work closely with other team members to ensure cohesive and consistent communication efforts.
• Training and Mentoring: Provide guidance and support to junior team members, helping them develop their skills.
• Surveys & Feedback Collection: Design & run employee surveys. Gather feedback from employees on communication initiatives and suggest improvements.
• Lead and execute change management strategies to effectively communicate organizational changes, ensuring alignment and engagement across all levels of the company.
• Leadership: Guides and mentors junior team members. Demonstrates the ability to lead projects and initiatives.
• Strategic Thinking: Develops and implements strategic communication plans. Thinks ahead and plans for future needs.
• Problem-Solving: Identifies and resolves issues efficiently. Uses critical thinking to find effective solutions.
• Stakeholder Management: Manage relationships with key stakeholders. Ensures effective communication and collaboration.
• Project Management: Oversees multiple projects simultaneously. Ensure projects are completed on time and within budget.
• Analytical Skills: Analyzes data to evaluate campaign success. Uses insights to improve future communications.
• Creativity: Demonstrates originality and imagination in creating content. Continuously seeks new ways to enhance communication efforts.
• Change Management: Lead change management initiatives (working on the change management strategy plan) and ensure effective communication throughout the organization.
  
  

About You

• Minimum Required Degree: Bachelor’s degree in communications or related field.
• Preferred Degree: Master’s degree in communications, Journalism, or Marketing.
• Certification in project management is a plus.
• 6+ years of experience in a communications role.
• Strong project management skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects simultaneously.
• Proficiency in Microsoft Office, especially PowerPoint and Excel.
• Skilled in developing and implementing change management strategies that facilitate smooth transitions, enhance communication, and foster employee engagement and adaptability.sss
  
  

Additional Information

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level, these benefits may improve:

• Medical Insurance and Parental Medical Insurance
• Accidental Insurance and Life Insurance
• Retirals - Employee Gratuity, Future Service Gratuity benefit - Group Term Life, Employee Provident Fund, National Pension Scheme
• Flexi Benefits Plan - Tax Savings Plans
• Annual Leave/ Maternity & Paternity Leave/ Additional paid ML, Mental Health Day
  
  

Other benefits include:

• Employee Wellness Programs
• Training programs
• And more..
  
  

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.

---