Sr Analyst Claim Adjuster

Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right.

We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive.

At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Founded in 2006, the Gallagher Center of Excellence (GCoE) upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers.

Overview

The junior adjuster will be responsible to handle and execute all allocated tasks in accordance with the company’s documented service standards.

How Youll Make An Impact

Responsibilities:

• Strong foundational and applied experience in U.S. and Canada-based General Liability, Cyber Liability, and EPL
• Client-facing exposure, with proven communication skills and service awareness
• A history of managing claims through a variety of cycles, from intake to complex resolution
• Understanding of jurisdictional nuances, including comparative negligence, statutory guidelines, and claims with layered liability
• High aptitude for self-sourcing answers, initiating critical conversations, and displaying resourcefulness
• Experience negotiating with carriers and an awareness of claims business processes from the carrier perspective
• Ideally, a background that includes roles as a complex adjuster, exposure to litigation, coverage analysis, loss prevention, or contributions to subrogation or arbitration prep
• The interpersonal maturity to operate in high-touch, collaborative environments—not just executing solo tasks, but integrating into team dynamics, building visibility, and contributing to group momentum
• To be a good team player and assist other team members claims in their absence.
  
  

About You

Qualifications

• Education: Any Graduate or Post Graduate
• Licenses/Certificates: Claims related certification from recognized institution( CII, The Institutes, India Institute of Insurance) ( Desirable)
• Work Experience: Prior experience of working in end to end claims handling or at least 3 to 4 processes involving various stages of claims lifecycle( Required)
• Problem solving skills: Investigative, analytical, detail-oriented nature.
• Organizational skills: Able to multi-task, establish priorities, complete tasks/assignment in a timely manner and comply with process requirements. Exceptional commitment to customer service.
• Interpersonal Skills: Demonstrates solid relationship building skills by being approachable, responsive and proactive. Should demonstrate collaborative working
• Communication: Communicates orally and in writing clearly, concisely and professionally. No MTI, able to articulate while on call.
• Attitude: Positive Mindset, maturity and friendly behavior.
• Flexibility: Should be flexible with shifts.
• Claims Knowledge: Fair knowledge of claims lifecycle and terminologies.
  
  

Additional Information

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level, these benefits may improve:

• Medical Insurance and Parental Medical Insurance
• Accidental Insurance and Life Insurance
• Retirals - Employee Gratuity, Future Service Gratuity benefit - Group Term Life, Employee Provident Fund, National Pension Scheme
• Flexi Benefits Plan - Tax Savings Plans
• Annual Leave/ Maternity & Paternity Leave/ Additional paid ML, Mental Health Day
  
  

Other benefits include:

• Employee Wellness Programs
• Training programs
• And more..
  
  

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.

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