Senior Manager_Senior Scrum Master

Who We Are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

#VOIS #BeUnrivalled #CreateTheFuture

About This Role

We are seeking a skilled Scrum Master with strong full stack development experience to guide agile teams, oversee high‑quality delivery, and contribute directly to solution design and development. The role blends hands-on engineering (around 80%) with agile leadership responsibilities (around 20%), supporting a team working across development, testing and DevOps functions.

What You Will Do

Enforce and uphold Scrum practices, ensuring smooth execution of daily stand-ups, sprint planning, reviews, and retrospectives.Support the team by removing internal and external impediments that may impact delivery.Coach agile teams to adopt best practices and deliver high‑value, high‑quality product features.Supervise a cross-functional team performing development, testing, and DevOps activities.Ensure secure, on-time, and high‑quality delivery aligned with agreed KPIs.Collaborate with multiple teams and stakeholders to maintain clarity and communication.Align team goals with organisational priorities while driving continuous improvement.Contribute individually through solution design, high-level design creation, code reviews, and hands-on development.

Who You Are

Proven experience as a Scrum Master working with Agile methodologies.Strong knowledge of agile practices and frameworks.Demonstrated expertise in burn-down charts, backlog mapping, and agile reporting.Experience with continuous delivery tools and processes.Excellent communication, problem-solving and innovation abilities.Experience managing teams of 10+ members in an inclusive and collaborative manner.Ability to coach developers, testers and DevOps engineers.Strong technical background with hands-on expertise in React.js, Node.js, C# or Java.Solid practical experience working on AWS Cloud.Proficiency with tools such as Jenkins, Maven, GitHub/GitLab.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future — a more connected, inclusive and sustainable world. As a dynamic global community, its our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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