Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

#VOIS #BeUnrivalled #CreateTheFuture

About This Role

We are seeking a highly skilled individual to maintain, support, and enhance enterprise network infrastructure within a dynamic operations environment. The role centres on network monitoring, routing, switching, wireless technologies, and ensuring operational continuity through prompt issue resolution, performance optimisation, and cross-functional collaboration.

What you will do

  • Manage and maintain a resilient and secure network infrastructure across routing, switching, wireless, and associated platforms.
  • Provide first and second line support to ensure timely closure of incidents and reduction of MTTR.Monitor network performance, identify bottlenecks, and recommend improvements.
  • Analyse capacity reports and propose enhancements to ensure network stability.
  • Collaborate with teams such as Design, Engineering, NOC, Security, IPBB, Change Management, and CSB.
  • Work with engineering and architecture teams to deploy network changes and upgrades.Coordinate with vendors to resolve hardware and software issues.
  • Ensure all activities comply with security and operational standards.
  • Participate in change management processes and implement risk mitigation.
  • Identify opportunities to automate or digitalise processes to improve operational efficiency.

Who you are

  • Skilled in managing routing and switching technologies including Cisco Catalyst, Cisco Nexus, ASR, ISE, Prime, and DNAC.
  • Experienced in network monitoring tools such as Netcool, SolarWinds, Cisco PI, or similar solutions.
  • Certified with CCNA or equivalent professional accreditation.
  • Able to work under pressure and manage escalations effectively.
  • Collaborative, customer-focused, and committed to continuous improvement.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

Based on indirect cues, a role like this typically offers opportunities to work with advanced networking technologies, contribute to operational excellence, and collaborate across multiple technical domains.)

What Skills You Will Learn

Inferred skills may include advanced network automation exposure, enhanced troubleshooting competencies, and deeper knowledge of enterprise-grade network solutions.)

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, its our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Alert

Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.

#JDEnhancedByTARA

Follow us on social media and #StayConnected

LinkedIn: https://www.linkedin.com/company/vois/

Facebook: https://www.facebook.com/voisglobal

Instagram: https://www.instagram.com/voisglobal/

You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: India City: Pune ,Maharashtra
Company Website: https://www.vodafone.com/what-we-do/services/vois Job Function: Information Technology (IT)
Company Industry/
Sector:
IT Services and IT Consulting

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