Quality Supervisor (225-1013)

A Quality Supervisor is responsible for ensuring that products and services meet the predetermined quality standards. This role involves overseeing the production process, conducting quality checks, and collaborating with various departments to ensure that quality assurance standards are upheld. The Quality Supervisor plays a key role in identifying areas for improvement and developing strategies to enhance product quality. They are tasked with leading a team of quality inspectors and coordinating with production managers to resolve quality-related issues. Success in this position requires a strong understanding of industry standards, keen attention to detail, and excellent problem-solving skills.

Responsibilities

• Monitor and evaluate production processes to ensure compliance with quality standards.
• Lead a team of quality inspectors and provide necessary training and guidance.
• Coordinate with production managers to address and rectify quality issues quickly.
• Develop and implement quality control programs to enhance product quality.
• Conduct regular audits to identify areas for improvement and implement corrective actions.
• Prepare detailed reports on the quality metrics and report findings to senior management.
• Act as the point of contact for quality-related inquiries and complaints.
• Maintain documentation and records related to quality assurance activities and standards.
• Ensure compliance with industry regulations and company quality policies consistently.
• Participate in the design and redesign of processes to improve overall quality.
• Collaborate with suppliers to ensure material quality meets specified requirements.
• Analyze customer feedback and use this information to improve product quality.

Requirements

• Bachelor’s degree in Quality Management or a related field is preferred.
• Proven experience in a supervisory role within a quality assurance environment.
• Strong understanding of quality control standards and methodologies is essential.
• Excellent problem-solving skills with a keen eye for detail and quality.
• Ability to lead and motivate a team to achieve high-quality results.
• Effective communication skills to liaise with staff, management, and external partners.
• Proficiency with quality management software and tools is highly advantageous.