MDM Analyst

IntegriChain is the data and application backbone for market access departments of Life Sciences manufacturers. More than 250 manufacturers rely on our ICyte Platform to orchestrate commercial and government payer contracting, patient services, and distribution channels. ICyte unites the financial, operational, and commercial data sets required to support therapy access in the era of specialty and precision medicine, freeing our customers’ best talent to focus on data-driven decisions rather than labor-intensive processes.

We are headquartered in Philadelphia, PA (USA), with offices in Pune, India; and Medellín, Colombia. We offer a hybrid working environment, with periodic visits to office locations for workshops and team collaboration, and occasional international travel based on business need. For more information, visit www.integrichain.com, or follow us on LinkedIn.

Your mission at IntegriChain:

The mission of the MDM Analyst is to safeguard the quality of IntegriChain’s master data, including healthcare provider and facility records, by investigating and resolving the issues that obstruct channel visibility for our pharmaceutical manufacturer customers, while continuously improving the processes and tools that keep our data trusted.

What you’ll do to thrive in this role:

• Follow the standard operating procedure surrounding IntegriChain’s master data operations to review and update master data elements related to:
  • Healthcare Providers and Facilities Master data
  • Parenting hierarchy
  • Data Enrichment
  • Other ad hoc MDM activities as needed
• Monitor, support, and resolve open issues to ensure that they are addressed within a defined time frame.
• Escalate complex data investigations to Senior MDM Analysts or team leads as needed.
• Access and analyze data using MS Excel and SQL; exposure to Python is a plus.
• Resolve items in the master data exceptions queue.
• Provide effective and crisp communication to team leaders and internal stakeholders around data anomalies or the status of master data assignments.
• Assist the Data Management Office in tracking day-to-day activities.

What you’ll bring to the table:

• Bachelor’s degree (B.Tech or B.E.) in Computer Science or a related engineering discipline and/or equivalent practical experience
• Hands-on experience analyzing, validating, or cleaning data in a master data, data quality, or data analysis setting through professional roles or internships.
• An investigative mindset and a drive to get to the root cause of data issues
• Strong written and verbal communication skills, with the ability to work effectively with both internal teams and external stakeholders
• High attention to detail and a commitment to data accuracy
• A willingness to learn and grow your knowledge of master data and the pharmaceutical supply chain
• Adept at internet research utilizing websites and web portals / databases
• Eagerness to identify issues and accurately resolve data quality
• Organized with an ability to prioritize and consistently follow through
• Flexible and adaptable to feedback
• Capable of working both autonomously and in a team
• Experience with the US Health Care Industry, specifically around mastering Health Care Organizations, preferred
• Experience working with Excel and SQL, preferred

Additional Information:

• Working hours: This is a fully remote role based in India, with working hours aligned to US Eastern Time, 9:00 AM to 5:00 PM ET, Monday through Friday. This corresponds to approximately 6:30 PM to 2:30 AM IST during US Daylight Saving Time and 7:30 PM to 3:30 AM IST otherwise.
• Holiday calendar: The role follows the US company holiday calendar rather than the Indian public holiday calendar

What IntegriChain offers:

• Mission driven: Work with the purpose of helping to improve patients' lives! 
• Excellent and affordable medical benefits + non-medical perks including Flexible Paid Time Off (PTO) and much more!
• Robust Learning & Development opportunities including over 700+ development courses free to all employees

IntegriChain is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to race, color, religion, national origin, ethnicity, age, sex, marital status, physical or mental disability, gender identity, sexual orientation, veteran or military status, or any other category protected under the law. IntegriChain is an equal opportunity employer; committed to creating a community of inclusion, and an environment free from discrimination, harassment, and retaliation.