Job Description
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact. OTC Lead Associate / Analyst Purpose: Recruit high-quality candidates aligned to the SGFA/APAC Success Profile. Job Summary Responsible for delivering Order to Cash operations while ensuring compliance, accuracy, customer satisfaction and continuous improvement. Eligibility Education: Graduate in Commerce Experience: 2-5 years Preferred Process Experience Collections and Cash Application Key Responsibilities • Handle complex OTC exceptions and escalations • Analyze ageing, disputes and reconciliation issues • Support client communication and reporting • Drive process improvement initiatives • Coach junior team members Technical Skills • OTC Domain • SAP • Reporting • Problem Solving • Stakeholder Management Behavioral Competencies • Customer Orientation • Accountability • Collaboration & Teamwork • Analytical Thinking & Problem Solving • Communication Skills a) Experienced in issue identification and resolution in the defined tasks pertaining to order to cash process Collectors: a) Voice calling b) Dispute Management c) Customers account Reconciliation Cash Applicators a) Cash Application b) Account reconciliation c) Dispute Management d) Voice Calling (mandatory) e) Dr and Cr clarity f) Equipped with accounting knowledgeg) SAP/ s4 Hana experience mandatory h) Prior experience in Mozart is required B.Com/ M.com/ MBACompany Description
Job Description
Qualifications
Job Details
| Role Level: | Associate | Work Type: | Full-Time |
|---|---|---|---|
| Country: | India | City: | Pune ,Maharashtra |
| Company Website: | http://www.wns.com | Job Function: | Accounting |
| Company Industry/ Sector: |
Business Consulting and Services | ||
What We Offer
About the Company
Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
Job Snapshot
