Lead Analyst Workforce Planning

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.We are currently seeking an experienced professional to join our team in the role of Lead Analyst, Workforce planning.

In This Role, You Will

• Serve as the primary point of contact during management absences, ensuring uninterrupted daily operations and process continuity.
• Act as a strategic consultant for the workforce planning community, delivering actionable insights on Workforce Management (WFM) Planning aligned with operational and strategic objectives.
• Maintain a comprehensive understanding of GCIO workforce planning processes and associated system data points.
• Demonstrate vision by revisiting and refining governance standards and processes, including scenario capture, trend analysis, and identification of operational efficiencies.
• Evaluate and review stakeholder requirements, engaging in constructive discussions and challenges to advance initiatives.
• Publish regular reports detailing the progress of BGIs against key workforce metrics, supporting stakeholders in achieving their targets.
• Collaborate closely with BGI stakeholders to facilitate the delivery of their strategic priorities.
• Showcase capabilities and establish a standard to enhance team culture, encouraging comprehensive ownership and accountability throughout all processes
• Consistently apply how we lead principles, models and framework across all activities undertaken
  
  

To be successful in this role, you should meet the following requirements:

• Decision making abilities to drive right result for the bank
• Extensive stakeholder management and prioritization skills
• Ability to highlight challenges timely and in systematic manner
• Ability to influence decision making with useful Insights drawn from data
• Excellent Data Presentation skills for clear and crisp messaging which is easy to comprehend
• Be part of the continuous improvement journey from System & Process perspective
  
  

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available

on our website.Issued by – HSDI

---