Job Description

Job Purpose

To deliver exceptional customer service by handling inbound and/or outbound customer interactions, resolving queries efficiently, and ensuring a positive customer experience while meeting operational and quality standards.

Key Responsibilities
  • Handle inbound and outbound customer calls in a professional and courteous manner.
  • Address customer inquiries, complaints, requests, and service-related issues.

     

Required Qualifications
  • Graduate in any discipline (preferred).
Communication Skills
  • Excellent verbal and written communication in English.
  • Strong listening and probing skills.
  • Ability to communicate clearly and confidently with customers.


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: India City: Pune ,Maharashtra
Company Website: http://www.exlservice.com Job Function: Administrative Support
Company Industry/
Sector:
Business Consulting and Services

What We Offer


About the Company

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