Ecommerce Manager

About The Role

Own day-to-day ecommerce performance on Shopify and coordinate our performance

marketing partners. You’ll drive conversion, AOV, and smooth operations through a clear

weekly rhythm across site, CX, and ops.

Responsibilities

• Maintain and publish the ecommerce scorecard: traffic → CVR → AOV → GMV; identify
  
  

• Coordinate with agencies (Meta/Google/CRM/Creative) on briefs, budgets, experiments,
  
  

• Manage trade calendar: product launches, homepage & collection refreshes, pricing &
  
  

• Work with Ops & CX teams to reduce RTOs, improve checkout experience, and ensure
  
  

• Track inventory signals: top SKUs, OOS risks, and merchandising priorities.
• Manage basic Shopify functions—collection setup, promotions, and product updates.
• Drive weekly WBRs with clear actions, ownership, and timelines.
  
  

• 2–4 years working brand-side at a D2C company (not only agencies or marketplaces).
• Hands-on experience with Shopify Admin (products, collections, pricing, and
  
  

• Strong communication and comfort working with numbers (targets, deltas, timelines).
• Ownership mindset and ability to coordinate with multiple teams effectively.
  
  

• Improve CVR by +0.3–0.5 pp on top PDPs and increase AOV by 10% through offers or
  
  

• Reduce RTO (COD) to ≤12% through improved confirmation and NDR processes.
• Maintain D+1 ship rate ≥95% in coordination with Ops, with consistent, clean reporting.