Cluster Manager - Operations And Service Senior Cluster Manager - Operations And Service

Location Name: Pune Corporate Office - Mantri

Job Purpose

•  The role is a critical element of organization’s defense against money laundering, terrorist financing and fraud.
•  Responsible for Reviewing, analyzing, disposing AML transaction monitoring alerts
•  Identification and Implementation of improvement areas as prescribed by Regulatory bodies such as RBI, and FIU-IND and other AML Compliance initiative.
  
  
  

•  Ensure timely review, analyse and disposition of AML alerts
•  Conducting a complete and thorough investigation of the individual alerts in accordance with internal policies and procedures and external regulations (e.g. RBI KYC Policies, PMLA Act & Rules)
•  Knowledge of KYC/ML/CDD/EDD/Sanctions/PEP Screening/Knowledge of SAR/STR process, desirable.
•  Handling team of analysts and providing support and guidance
•  Mentor team members, provide training on AML best practices, and foster a culture of compliance and data-driven decision-making
•  Ensure strong documentation and adherence to regulatory requirements
•  Prepare detailed reports, dashboards, and presentations on AML findings, ensuring clear communication of complex data to stakeholders and senior management.
•  Identification of improvement areas in regard to regulatory mandates and Product constructs
•  Project management experience including system upgrades, workflow transformation, and cross-team coordination
•  Support in developing and implementing an effective compliance program related to KYC / AML to meet the regulatory expectations of the authorities, e.g. RBI, on a regular basis
•  Preparation of SOP in accordance with Compliance requirements
•  Ensure adherence to SOP and timely incorporation of changes if any
•  Identification of practices across different processes and systems and their impact on transactions from an AML perspective
•  Ability to work on multiple projects on involving usage of AI / ML / RPA
  
  
  

•  Post Graduate Degree, six to eight years plus of experience in the lending business / Bank.
•  Working knowledge of AML monitoring systems and case management tools.
•  Familiarity with AML/CFT regulations and typologies (FATF, FIU-IND)
•  Good domain knowledge of BFL products, processes and systems
•  Excellent verbal and written communication skills for reporting and stakeholder engagement. Demonstrated leadership abilities to guide teams, influence decisions, and drive initiatives.
•  Ability to perform statistical analysis, interpret complex data, and make evidence-based recommendations under tight deadlines.
•  Understanding of Financial Crime Policies & Documentations, knowledge of banking terminologies, Onboarding/Compliance/AML/KYC experience.
•  Ability to interpret Regulatory requirements
•  Applicant should possess advanced skills in MS Excel, MS Power-point and working knowledge of SQL preferred
•  Ability to manage and meet SLAs in high-volume environments.
•  Ability to work independently and accomplish the task assigned
•  Auditing, risk assessment, and compliance testing to ensure accuracy and regulatory alignment.