CHANGE MANAGER - VOIS

Who We Are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

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About This Role

We are seeking a Change Manager to support the successful delivery of complex transformation programmes across Financial Operations, Supply Chain, HR, and IT. This role is pivotal in translating strategic change plans into actionable interventions, ensuring stakeholder alignment, and supporting impacted teams through transitions. The ideal candidate will have hands-on experience in change execution, thrive in dynamic environments, and be passionate about enabling people through change. The position is based in Egypt, Romania, or India and sits within the Lean Agile Centre of Excellence (LACE).

What You’ll Do

• Execute change management strategies aligned with transformation programmes.
• Conduct stakeholder analysis, change impact assessments, and readiness checks.
• Deliver change interventions including communications, training, and coaching.
• Maintain key change artefacts such as stakeholder maps and communication plans.
• Facilitate workshops and feedback sessions to support adoption.
• Track and report on change adoption metrics and feedback.
• Collaborate with programme leads, delivery teams, and communication teams.
• Identify and escalate change risks and resistance.
• Support local market teams in executing change plans.
• Champion change at the team level to foster engagement and resilience.
  
  

Who You Are

• Experienced in managing change within transformation programmes with atleast 10 years of experience
• Skilled in both agile and waterfall delivery models.
• Strong communicator with facilitation and coaching capabilities.
• Able to influence and collaborate across cross-functional teams.
• Proficient in Microsoft Office Suite (PowerPoint, Word, Excel, SharePoint).
• Certified in Change Management (e.g., APMG, Prosci, CMI) – mandatory.
• Agile certification (e.g., SAFe Agilist, Scrum Master) – preferred.
• Project Management certification (e.g., PMP, PRINCE2) – preferred.
• Familiar with resistance management and behavioural change strategies.
• Comfortable managing multiple tasks in a fast-paced environment.
  
  

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

Whats In It For You

• Opportunity to work on high-impact transformation programmes across global functions.
• Exposure to diverse teams and stakeholders across geographies.
• A dynamic and inclusive work environment that values innovation and collaboration.
• Support for professional development through certifications and training.
• Be part of a global leader in telecommunications and digital transformation.
  
  

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, its our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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