BPS- Quality Specialist

About Ua/Uniform Advantage Brands

For over 40 years, UA Brands has been synonymous with fashion-forward specialty apparel for the medical and culinary professions. We are proud to support our valued customers - true heroes giving back with every shift. Our culture includes a long history of philanthropy and community support. Our strong values and unique culture are built on collaborating not merely as coworkers, but as family and friends. From the beginning, we provide candidates an authentic look into how UA Brands embraces their skills and perspectives, all in ways that continue to set us apart.

As part of our expansion plans as a growing, global organization, UA Brands started its captive center in Pune, India in September 2017 to add IT & ITES support and talent to our corporate teams.

About The Role

You’ll be part of the business process support team, reporting directly to our BPS lead, working closely with various business teams and the Director of Strategic Planning & Project Management, Operations. Your deliverables will be around validating the work done by different departments of BPS, you will also be responsible for updating the quality log, preparing the quality dashboard, and sharing the same with stakeholders. You will also be expected to point out process improvement and major factors responsible for impacting quality.

What You’ll Do

• Timely validation of tickets with an eye for details
• Updating quality log
• Documenting findings, preparing reports, and making recommendations
• Creating SOP’s
• Creating Quality Dashboard
• Updating various Quality reports.
• Communicate with various departments concerning process workflow and due dates.
• Should be able to prioritize work
  
  

What You’ll Bring

• A detail-oriented person who can perform varied tasks with minimal errors.
• Proven experience in MIS reporting, data analysis, and advanced Excel-based reporting.
• Highly proficient in MS Excel, including data comparison, analysis, report automation, and dashboard creation (VBA knowledge will be a strong advantage)
• Ability to generate insightful and actionable reports for executive leadership on demand.
• Organized with excellent time management skills — capable of handling multiple priorities, strong follow-up, and meeting tight deadlines.
• Strong decision-making and analytical abilities, with a continuous improvement mindset.
• Quick learner with adaptability to new tools and systems, applying them efficiently to enhance processes.
• Ability to identify process gaps and establish scalable, efficient solutions with minimal complexity.
• Excellent communication skills — professional, clear, and concise written and verbal English.
• Comfortable working in a fast-paced, high-pressure environment.
• Strong work ethic and a collaborative team player.
• Willingness to work permanent night shifts (6 pm to 3 am) and overtime when required.
• Experience with multiple internet browsers and general proficiency in Microsoft Office.
• Demonstrated ability to build and maintain accountability-driven relationships with stakeholders while safeguarding business partnerships.
  
  

WHERE YOU’LL WORK

REMOTE – Work from Home

Have workplace flexibility - you’ll work exclusively from the comfort of your home with no commute! Remote employees are expected to be online and available during core business hours for their team. Company computer equipment is provided for business use.

Plenty Of Benefits Too

UA BRANDS offers a full range of benefits that address both your health and financial needs.

• Company-sponsored medical insurance for employees and family members
• Company-sponsored Life insurance for employee
• Company-sponsored Group Personal Accidental insurance for employee
• Company-sponsored Gratuity Benefit
• Continuous remote work
• Hardship Allowance: Paid over and above the employees’ monthly salary
• Extended Hardship Allowance: Paid over and above the employees’ monthly salary
• Paid Vacation / Earned Leave
• Maternity Leave, Compensatory Off Leave, Bereavement Leave, and Paternity Leave as per the applicable norms.
• Holiday Pay
• Referral Program - Get paid to work with Friends
• Regular Recognition, Social Activities, Monthly Events, and Birthday Celebrations – Mandatory Fun
  
  

UA IS AN EQUAL OPPORTUNITY EMPLOYER

As an employee of any UA Brands division, you will be part of an established and dynamic organization. We believe that success starts from within, and we are seeking individuals who thrive in an environment that encourages and supports self-management. To provide equal employment and advancement opportunities to all individuals, employment decisions at UA Brands will be based on merit, qualifications, and abilities. UA Brands does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. UA Brands will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.

We are a Drug-Free Workplace.

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