Assistant Manager- Technology Services

Requirements

Description and Requirements

Education, Technical Skills & Other Critical Requirement

Education

Bachelor’s degree in computer science, Information Systems, or another related field with 8+ years of IT and Infrastructure engineering work experience.

Experience

(In Years)

8+ Years Total IT experience & 5+ Years relevant experience in SQL Server + Sybase Database

Technical Skills

• Database Management: expert in managing and administering SQL Server, Azure SQL Server, and Sybase databases, ensuring high availability and optimal performance.
• Data Infrastructure & Security: Expertise in designing and implementing robust data infrastructure solutions, with a strong focus on data security and compliance.
• Backup & Recovery: Skilled in developing and executing comprehensive backup and recovery strategies to safeguard critical data and ensure business continuity.
• Performance Tuning & Optimization: Adept at performance tuning and optimization of databases, leveraging advanced techniques to enhance system efficiency and reduce latency.
• Cloud Computing & Scripting: Experienced in cloud computing environments and proficient in operating system scripting, enabling seamless integration and automation of database operations.
• Management of database elements, including creation, alteration, deletion and copying of schemas, databases, tables, views, indexes, stored procedures, triggers, and declarative integrity constraints
• Strong database analytical skills to improve application performance.
• Should have strong working Knowledge of database performance Tuning, Backup & Recovery, Infrastructure as a Code and Observability tools (Elastic).
• Must have experience of Automation tools and programming such as Ansible and Python.
• Strong knowledge in ITSM process and tools (ServiceNow).
• Ability to work 24*7 rotational shift to support the Database and Splunk platforms.
  
  
  

Other Critical Requirements

• Excellent Analytical and Problem-Solving skills
• Experience managing geographically distributed and culturally diverse workgroups with strong team management, leadership and coaching skills
• Excellent written and oral communication skills, including the ability to clearly communicate/articulate technical and functional issues with conclusions and recommendations to stakeholders.
• Prior experience in handling state side and offshore stakeholders
• Experience in creating and delivering Business presentations.
• Demonstrate ability to work independently and in a team environment
  
  
  

About MetLife

Recognized on Fortune magazines list of the 2025 "Worlds Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services.

At MetLife, it’s #AllTogetherPossible . Join us!

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