Job Description

Responsibilities & Key Deliverables

Customer satisfaction- Strive for Customer satisfaction score/ JD Power SSI Ranking/Score for Personal segment. Market Share- Set Target for area office market share gain. Create winning strategies against competition. Review performance, identify root cause and initiate corrective actions. Plan for sales for N+2 month. PBIT - Optimise zonal incentive scheme. Utilize of zonal marketing budgets effectively. Ensure optimum debtor no of days for the zone. Dealer Management- Ensure dealer motivation and engagement. Sustain Dealer principal relationship. Align policies wrt manpower, funds and infra. Expansion of channel- Set Up Adequate Primary and secondary Channel Touch Points. New Dealer identification. Take counter actions against Non performing dealers. Customer satisfaction- Strive for Customer satisfaction score/ JD Power SSI Ranking/Score for Personal segment. Networking and stakeholder management- Synergise with network partners - MMFSL,SBI, MIBL, MFCWL etc. Build and sustain relationship with influencers in govt depts and key accounts

Preferred Industries

Consumer FMCG / Food
Automotive Industry

Education Qualification

MBA; Masters Dip. In Business Administration; Post Graduate Dip in Business Admin; Post Graduate Dip in Business Mgmt

General Experience

Core Automotive Sales/ FMCG sales, Experience of 15-20 years

Critical Experience

Experience of managing a region being regional sales head for at least 3-4 years

System Generated Core Skills

Change Management
Relationship Management
Dealer Management
Financial Management
Market Acumen
Industry Analysis
Regulatory Compliance
Market Intelligence
Performance Management
Project Management
Project Planning & Execution
Risk Analysis
Customer Satisfaction
Understanding Customer Needs
Lead Generation
Enquiry Management
Channel Development
Service Initiatives & Campaigns
Service Business Planning
Market Share Analysis
Root Cause Analysis
Sales
Budgeting & Costing
Dealer Evaluation & Selection
Consequence Management
Networking
Stakeholder Management
Key Account Management

System Generated Secondary Skills

Capability Building
Consultative Selling
Credit Management
Service Orientation
Statutory Compliance
Designing Customer Experience
Manpower Management
Manpower Planning
Market Research
Order Management
Competitor Analysis
Product Knowledge & Application
Sales Planning
Territory Coverage Optimization
Working Capital Management
Customer Sensitivity
Price Benchmarking
Service Management
Promotional Activities


Job Details

Role Level: Executive-Level Work Type: Full-Time
Country: India City: Pune ,Maharashtra
Company Website: http://jobs.mahindracareers.com Job Function: Sales
Company Industry/
Sector:
Motor Vehicle Manufacturing

What We Offer


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