Administrator Enterprise Content Management

Assignment description

Summary

We are looking for a skilled developer to join our document management team, focusing on the design, customization, and support of enterprise document and content management applications.

Responsibilities:

Develop, customize and maintain document management applications (such as Sharepoint, AODocs, M-Files, Sinequa, etc).

Design and implement API integrations between content platforms and enterprise systems (SuccessFactor, ERP, Salesforce, Docusign, etc).

Build automation workflows for document lifecycle management (creation, classification, archival, retention).

Implement security and compliance controls (access management, audit trails, retention policies).

Optimize search engine functionality (indexing, metadata management, and e-discovery capabilities).

Develop scripts and utilities (Python, PowerShell, JavaScript) to automate operational tasks.

Support cloud/on-prem deployments and updates (AWS, SQL server, content, and archive servers).

Troubleshoot incidents, ensure stability, and collaborate with support teams and business clients.

Ensure data security and compliance with relevant regulations (e.g., GDPR).

Identify opportunities to optimize and enhance application environments.

Stay updated on new features and best practices.

Participate in digital transformation initiatives and projects.

Must Haves:

Strong experience with enterprise document/content management systems (xECM, M-Files, Sharepoint or similar).

Proficiency in API development and integrations (REST, SOAP, JSON, XML).

Programming/scripting: Python, PowerShell, JavaScript, Java or C#.

SQL expertise, writing queries, reporting, database optimization.

Experience with content/archive servers, metadata structures and classification.

Familiarity with search engines (Sinequa, ElasticSearch or equivalent).

Understanding of ITIL processes for incident, change and problem management.

Cloud and infrastructure knowledge (AWS, Azure, hybrid environments).

Security practices for regulated content management (compliance, retention, certification requirements).

Strong troubleshooting abilities to diagnose and resolve technical issues.

Experience implementing and managing access controls and audit trails.

Nice to Haves:

Experience working in regulated industries.

Database expertise such as SQL Server or Oracle.

Search engine experience (Sinequa or equivalent).

Familiarity with workflow automation and orchestration tools.

Understanding of ITIL practices and exposure to Agile/Scrum environments.

Other Details:

Category: Work Environment - Collaborative, high-paced, innovative.

Location: Not specified.

Company Commitment: Commitment to innovation and excellence, diverse perspectives.

Qualifications: Bachelor’s degree in computer science, information technology or a related field, Master’s degree is a plus.

Reason (Must Have):

Strong experience with enterprise document/content management systems: Essential for efficiently developing and customizing applications as part of document management responsibilities.

Proficiency in API development and integrations: Critical for the design and implementation of integrations between content platforms and enterprise systems.

SQL expertise: Necessary for optimizing databases linked to document management solutions, ensuring fast and reliable data access.

Strong troubleshooting abilities: Important for maintaining system stability and resolving incidents.

Reason (Nice to Have):

Experience working in regulated industries: Adds value in understanding the complexities and requirements for handling data while ensuring compliance.

Search engine experience (Sinequa or equivalent): Enhances the candidate’s ability to optimize search functionalities, which is a key responsibility.

Familiarity with workflow automation: Contributes to building workflows for document lifecycles, thus improving operational efficiency.

Trust Score:

Score: High

Evidence: The job description provides detailed responsibilities, specific technology stack mentioned, quantified experience requirements, and clear qualifications outlined for sourcing purposes.

Sourcing Guidance:

The job description provides good technical clarity for sourcing. Consider these potential recommendations to enhance the search:

Recommendation: Look for candidates with experience in regulated environments alongside document management skills.

Rationale: These candidates are more likely to understand compliance requirements and be used to handling sensitive data.

Recommendation: Search for candidates with knowledge of cloud platforms like AWS and Azure alongside document management skills.

Rationale: Proficiency in cloud infrastructure will be beneficial for supporting deployments and ensuring scalability.

Recommendation: Consider those with Agile/Scrum experience since the team values collaboration and adaptability.

Rationale: Familiarity with Agile methodologies will facilitate effective participation in digital transformation projects.