Unit Manager - AI Unit Senior Unit Manager - AI Unit

Location Name: Pune Corporate Office - Mantri

Job Purpose

We are seeking a dynamic AI Engineer to join our pioneering Agentic AI team. The ideal candidate will possess a strong foundation in delivering projects on both SaaS & PaaS based platforms, Prompt Engineering, UI development and development of APIs. You will be involved in end-to-end stage of development life cycle.

Duties And Responsibilities

Deliveries with respect to Agentic AI Platform:

• Build and maintain autonomous software agents using state-of-the-art LLM frameworks.
• Collaborate with product owners and domain experts to build reusable components for business process automation.
• Develop core infrastructure and reusable components to support the deployment of agent-based AI systems.
• Work on agent orchestration, prompt engineering, and LLM-powered integrations.
• Implement scalable solutions integrated with CRM systems and enterprise data platforms.
• Contribute to the design of modular, extensible, enterprise-grade architecture.
• Fine-tune and evaluate AI agents for speed, accuracy, performance and maintainability across business units.
• Contribute to CI/CD automation and maintain operational stability of agent services. Generative AI & Model Optimization:
• Writing and Optimizing Prompts
• Fine-tune LLMs/SLMs with proprietary NBFC data.
• Perform distillation, quantization of LLMs for edge deployment.
• Evaluate and run LLM/SLM models on local/edge server machines. Self-Learning Frameworks:
• Build self-learning systems that adapt without full retraining (e.g., learn new rejection patterns from calls).
• Implement lightweight local models to enable real-time learning on the edge.
  
  
  

• Choosing the right model for various agentic and autonomous actions.
• Selecting appropriate model so that Agents can complete the autonomous tasks in efficient manner.
• Defining reusable components in the platform. Delivery using configuration approach should be first preference, in case that does not work should go for customization.
• Defining configuration parameters and incorporate them as platform design.
• Testing and end to end testing of the project deliverable.
• Load balancing between different models.
• Always have switch on/switch off feature.
• Must have all services backed up on primary/HA & DR servers. Prompt Engineering:
• Prompt Design & Development: Crafting prompts that guide AI systems to produce desired outputs for various applications, such as text generation, translation, question answering, and creative writing.
• Testing and Evaluation: Analysing the effectiveness of prompts and refining them based on results to ensure accurate and relevant responses.
• Bias Mitigation: Designing prompts that minimize bias and ensure fair and equitable outcomes from AI systems.
  
  
  

• Agents must learn from failed interactions
• Building a Agents that doesnt just answer but negotiates with human-like reasoning.
• Running large AI models in low-latency, low-bandwidth environments without cloud dependency.
• Getting the end-to-end domain knowledge Managing data and information security of the agentic application.
  
  
  

• Qualifications
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Experience: 2–4 years of experience in AI/ML, with exposure to Python/Java, Node.JS, JavaScript.
• Work Experience
• Strong understanding of prompt engineering, tool calling, and agent orchestration.
• Good understanding of Microsoft Foundry + MS CoPilot Studio/ Agentforce or Equivalent.
• Strong programming skills in languages such as Python, Node.JS, JavaScript, React, Java, Postgres.
• Familiarity with LangChain, Semantic Kernel, CrewAI, or LangGraph.
• Understanding of Microsoft Copilot Studio, Power Automate, and Power BI
• Familiarity with the Agent Development Kit (ADK) and protocols like MCP & A2A