Technical Service Engineer

Technical Services Engineer

As a Technical Service Engineer,

You will be responsible for -

• The Technical Services Engineer serves as a critical liaison between the customer, our in-country distributors, sales, and engineering teams to serve customers in the eastern hemisphere for the StraightFlo™ Valves product line. Work assignments and technical solutions will be coordinated with the StraightFlo™ central engineering team based in Houston, TX, USA. This role provides both pre-sales and post-sales technical support with a focus on reciprocating compressors used in the oil & gas industry.
  
  

The expected regions of coverage include: the Middle East, India, Southeast Asia, and Australia.

Essential Job Functions

• Serve as the technical point of contact for customers, distributors, and internal stakeholders on applications involving reciprocating compressor valves and related systems.
• Collaborate and coordinate activities with the Engineering Manager and Sales team to review project requirements, provide performance studies, develop proposals, and ensure timely delivery of solutions.
• Provide engineering input and support across the full sales lifecycle—from initial project scoping, site data collection, and technical solution development to implementation and after-sales support.
• Support the installation, commissioning, and maintenance of compressor valves; collect operational data for continuous improvement and diagnostics.
• Develop and deliver technical presentations, product demonstrations, and training sessions for customers and internal teams.
• Maintain detailed records of installations, field performance, and customer feedback to support product improvements and innovation.
• Contribute to the development of marketing and training materials, including application notes, case studies, and user guides.
• Assist with technical input for future manufacturing center expected to be located near Pune, India.
• Attend technical trainings and meetings with the Houston, TX engineering team. Onboarding is expected to include a temporary assignment in Houston, TX.
  
  

To succeed, you will need

Required Qualifications

• Bachelor’s degree and Masters Degree in Mechanical Engineering from an accredited institution.
• Minimum 5 years of experience in mechanical systems, preferably involving reciprocating compressors or similar equipment.
• Strong mechanical engineering fundamentals with the ability to analyze and interpret performance data and mechanical drawings.
• Excellent verbal and written communication skills, with the ability to translate technical concepts for diverse audiences.
• Proficiency with Microsoft Office tools (Word, Excel, PowerPoint, Outlook).
• Highly organized, self-motivated, and collaborative team player.
• Willing and able to travel domestically and internationally as required.
• Preferred Qualifications
• Experience supporting reciprocating compressors in oil & gas applications.
• Familiarity with compressor system troubleshooting, diagnostics, and performance analysis.
• Experience in customer-facing roles such as technical sales, field service, or application engineering.
• Ability to develop training materials and deliver product education sessions for end-users and commercial teams.
  
  

In return, we offer

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-being
  
  

Job location

On-Site

This role requires you to work on-site at our office in Talegaon, Pune, India. You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.

Contact information

Uniting curious minds

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.

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