Who We Are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About This Role
We are seeking an individual to support end users with IT asset allocation while ensuring accurate verification and complete lifecycle management of IT assets. This role is part of the IT Asset Management (ITAM) team and focuses on maintaining high levels of compliance, inventory accuracy, and service efficiency for assets such as laptops, mobile devices, monitors, and network equipment located within office premises.
What You Will Do
- Maintain accurate inventory records for all IT assets, including tagging, tracking, and reconciliation
- Manage allocation and de-allocation of IT assets for employees across locations
- Monitor and authorise IT asset movement between offices and storage areas
- Coordinate with vendors for delivery, pickup, courier logistics, and spare management
- Handle service requests and incidents related to IT assets, ensuring timely resolution
- Conduct regular physical verification, audits, and store inspections
- Perform floor walks to identify unused, underutilised, or damaged assets
- Oversee material inward and outward movement and store management
- Maintain and update process documentation and Standard Operating Procedures (SOPs)
- Support lifecycle management of assets from procurement through disposal
- Contribute to governance activities, reporting, reconciliation, and audit closure
Who You Are
- An individual with experience in IT Asset Management and lifecycle processes
- Knowledgeable in inventory management, asset tracking, and reconciliation
- Confident in coordinating with vendors, service partners, and internal stakeholders
- Skilled in reporting, documentation, and audit compliance
- Familiar with ITAM policies, standards, and governance requirements
- Comfortable using the ITIL framework in day-to-day operations
- Proficient in Microsoft Excel, including advanced functions and macros
- A clear and effective communicator with strong analytical and problem-solving skills
- Educated to Bachelor’s degree level in any discipline, with 2–4 years of relevant experience
Not a Perfect Fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What’s In It For You
- Exposure to large-scale IT Asset Management operations within a global organisation
- Opportunities to work closely with cross-functional teams and external partners
- A role that builds visibility across governance, compliance, and audit activities
- An environment that supports continuous improvement and learning
- The chance to contribute to service optimisation and cost efficiency initiatives
What Skills You Will Learn
- End-to-end IT asset lifecycle governance in a global enterprise environment
- Advanced inventory reporting and reconciliation techniques
- Vendor and stakeholder management within IT operations
- Audit readiness, compliance management, and SEZ-related controls
- Process improvement and documentation best practices
VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, its our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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