IN - Technical Sales Operations Engineer M W

📍 Location: Pune, India

🕒 Contract Type: Full-time, Permanent

✈️ Travel: Occasional, depending on business needs

📅 Start Date: ASAP

📊 Reports To: India Sales Manager

About Us

Metrologic DCS is a global software company specializing in industrial 3D metrology and quality intelligence. Part of the Sandvik Group, we provide technology‑agnostic solutions that help manufacturers measure, analyze, and manage quality data across their production processes.

Our software is used worldwide to improve product quality, optimize manufacturing performance, and support data‑driven decision‑making in complex industrial environments.

Position Summary

We are looking for a Technical Sales Operations Engineer to support our sales activities in India by ensuring efficient execution of the sales process and acting as a key operational link between Sales, Technical teams, and our global support functions.

The role focuses on supporting technical sales activities, managing RFQs and proposals, coordinating internal stakeholders, and ensuring reliable execution from opportunity qualification through order closure.

Working closely with Application Engineering, this position contributes to smooth sales execution while enabling technical teams to focus on their core expertise.

Key Responsibilities

1. Technical Sales Support (Pre‑Sales Framing)

• Support customer requirement analysis and solution framing in coordination with Sales and Application Engineering
• Provide technical sales support up to solution framing level (in collaboration with Application Engineers and the Local Technical Leader)
• Participate in technical presentations and basic solution demonstrations when required
• Ensure alignment between customer needs, proposed solutions, and internal capabilities

2. RFQ & Proposal Management

• Analyse RFQs received via procurement platforms or direct sales channels
• Coordinate internal contributors (Sales, Application Engineering, Finance, HQ teams)
• Consolidate scope, pricing inputs, timelines, and proposal documentation
• Prepare and secure high‑quality, compliant techno‑commercial proposals
• Support pre‑sales activities including AMC proposals and structured follow‑ups

3. Sales Operations & Coordination

• Support opportunity tracking, pipeline updates, and forecast preparation in CRM tools
• Ensure proper documentation of sales activities (quotations, purchase orders, licenses, internal validation flows)
• Act as an operational coordination point between Sales, Application Engineers, Sales Administration, Finance, and Customers
• Support smooth handover from sales opportunity to order execution

4. Customer Interaction (Operational Scope)

• Act as a contact point for customers regarding technical or commercial clarifications during the sales process (non‑negotiation scope)
• Support onboarding coordination, license activation follow‑up, and operational handover to delivery/support teams
• Contribute to trusted and professional customer relationships

5. Process & Continuous Improvement

• Contribute to the standardization of RFQ, proposal, and sales execution processes
• Support CRM adoption, data accuracy, and reporting quality
• Identify inefficiencies and propose improvements to sales operations and coordination

Your Profile

Education & Experience

• Bachelor’s or Master’s degree in Engineering, Industrial Technology, or a related field
• Minimum 5 years of experience in technical sales support, sales operations, or pre‑sales roles in industrial or software environments
• Proven experience managing RFQs, proposals, and structured sales processes

Technical & Professional Skills

• Experience in metrology software/solution, CMMs, Laser scanners for manufacturing field
• Deliver technical presentations, basic demos, and solution explanations to customers
• Understand customer requirements and propose suitable inspection, metrology, or manufacturing solutions
• Ability to coordinate multiple stakeholders in complex sales processes
• Strong organizational, analytical, and documentation skills
• Experience with CRM platforms (Salesforce, Microsoft Dynamics, or equivalent)
• Fluent English (written and spoken)

Attributes

• Structured and process‑oriented mindset
• Strong sense of ownership and reliability
• Business‑oriented but non‑commercial posture
• Ability to work effectively in a cross‑functional and multicultural environment
• Autonomy, rigor, and professionalism

Why Join Us?

• Join a global market leader within the Sandvik Group
• Play a key role in supporting business growth in a fast‑developing market
• Work in a collaborative, international, and technology‑driven environment
• Benefit from long‑term career development and evolution opportunities
• Competitive salary and benefits package
• Strong commitment to inclusion, diversity, and empowering women

Do You Recognize Yourself in This Ad?

Apply today and be part of our adventure. 📤