executive
Talentmate
India
3rd May 2026
2605-6121-269
Job Description
Customer service representatives are primarily responsible for handling inbound webchats from customers and resolve their queries.
Their role involves ensuring the customer is provided clear and accurate information, while maintain adherence to the client processes and procedures.
Key performance indicators are customer satisfaction, quality compliance, regulatory compliance, average handle time, closed chats per online hour, First Response Time
Job Details
| Role Level: | Entry-Level | Work Type: | Full-Time |
|---|---|---|---|
| Country: | India | City: | Pune Division ,Maharashtra |
| Company Website: | http://www.exlservice.com | Job Function: | Business Development |
| Company Industry/ Sector: |
Banking and Financial Services | ||
What We Offer
About the Company
Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
Recent Jobs
View More Jobs
Copyright © 2026 TALENTMATE. All rights reserved.
