Deputy Manager - Operations And Service

Location Name: Pune Corporate Office - Mantri

Job Purpose

Responsible for monitoring, analyzing and reporting of Transaction alerts generated for credit operations. The role is a critical element of organization’s defense against money laundering, terrorist financing and fraud.

Duties And Responsibilities

•  Conducting detailed and thorough investigation of cases/alerts in accordance with internal policies, process and external regulations (e.g. RBI KYC Policies, PMLA Act & Rules)
•  Fetch relevant information from various internal systems (e.g. Pennant, Miles, Finacle, CRM, Customer 360 etc.) required for customer transaction analysis
•  Able to analyze transaction history in accordance with customer profile for products like Gold Loan, LAS, Flexi, SME,etc to identify anomalies
•  Good domain knowledge of BFL product, processes and systems
•  Identification and timely escalation of potential suspicious transactions for further investigation
•  Writing detailed analysis of transactions investigated
•  Keeping updated with recent changes with respect to RBI KYC Polices, PMLA Act, etc
•  Assist with the preparation of departmental MIS and reports and other activities
•  Providing inputs for improvising AML search effectiveness
  
  
  

•  Graduate Degree, 3 - 5 years’ experience in lending business.
•  Domain knowledge pertaining to products such as Gold Loan, LAS, Flexi, Professional / Business Loans
•  Understanding of Onboarding process, financial transactions and other processes in lending lifecycle
•  Sound knowledge of Internal Policies, Risk, Compliance and Regulatory requirements
•  Good understanding of PMLA Act, RBI KYC Policies etc
•  Ability to interpret Regulatory requirements
•  Knowledge of KYC/ML/CDD/EDD/Sanctions/PEP Screening/Knowledge of SAR/STR process, desirable.
•  Applicant should be well versed with MS Excel, working knowledge of SQL preferred
•  Ability to work independently and accomplish task assigned
•  Collaborative work style to engage with peers & colleagues in other functions across the company
•  High motivational levels and a self-starter.
•  Should possess the below skill sets: - Strong Analytical skills, Good written and verbal communication Good Interpersonal Skills, Influencing skills