Job Description

About VOIS

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.

Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.

Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

#VOIS #BeUnrivalled #CreateTheFuture

Role Purpose

To plan and deliver cost‑effective IT infrastructure solutions aligned to global IT strategy and standards, ensuring they are supportable, operable, and scalable. Provide delivery support during project development and ensure consistent implementation against quality and process criteria.

Key Accountabilities & Decision Ownership

  • Project Delivery Management
  • Manage workload within the Project Delivery & Build team.
  • Ensure high‑quality, updated project information in tracking tools.
  • Initiate and deliver projects in line with Project Delivery Management guidelines.
  • Plan/manage delivery dates and escalate risks/issues as needed.
  • Prioritise workload against team objectives.
  • Technical Implementation (VCI Data Centres)
  • Manage procurement of project hardware/software.
  • Coordinate installation of servers, storage, LAN, security, DB, middleware, and related components.
  • Ensure configuration data is entered into CMDB.
  • Follow change management process for all implementations.
  • Configure backup/restore tools as per VCI service catalogue.
  • Ensure implementation quality and compliance with IT infrastructure standards.
  • Project Management for Service Delivery
  • Lead technical implementation for internal delivery projects.
  • Provide end‑to‑end project management for complex deliveries.
  • Apply PRINCE2 governance including structure, controls, risks, changes, and communication.
  • Implement parameters and functions in monitoring/workflow tools per SLA needs.
  • Operational Readiness & Acceptance (ORA)
  • Secure Operational QA approvals with VT‑IS & OPCO teams.
  • Deliver outcomes to VCI Operations.
  • Ensure deployments match delivery standards.
  • Process Review & Improvement
  • Review internal processes affecting delivery.
  • Recommend and drive process improvements across VCI teams.

Core Competencies, Knowledge & Experience

  • Strong IT delivery management background in infrastructure implementation.
  • Excellent coordination, communication, and stakeholder management skills.
  • Deep knowledge of IT/Data Centre standards; ITIL preferred.
  • Understanding of telecom IT service provisioning.
  • Broad technical knowledge across IT domains.International project/service management experience.
  • Fluency in English.

Must‑Have Qualifications

Strong project management skills.

PRINCE2 (desired).

Key Performance Indicators (KPIs)

Timely ordering of components as per iSPEC.

Effective utilisation of resources against delivery plan.

Meeting SLAs/KPIs for technical implementation.

Compliance to internal/external processes and policies.

About Vodafone

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve peoples lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isnt a concept; its lived, breathed, and cultivated through everything we do. Youll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;Were committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: India City: Pune Division ,Maharashtra
Company Website: https://www.vodafone.com/what-we-do/services/vois Job Function: Information Technology (IT)
Company Industry/
Sector:
IT Services and IT Consulting

What We Offer


About the Company

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