Business Analyst

Department: Research & Development

Location: APAC-India-Pune

Description

Location: Pune (Hybrid/Onsite as applicable)

Role Type: Full-time

Level: Mid/Senior (based on experience)

About The Role

We’re hiring a Business Analyst to support digital products in the healthcare/regulatory compliance space. You’ll work closely with Product, Engineering, UX, QA, DevOps, and stakeholders to translate business needs into clear requirements and actionable delivery plans. The role will primarily support a Chemical Compliance Application (internal + supplier portals) and would also contribute to customer-facing digital initiatives (web/mobile). Your role would be to support Shape Generation Cloud Service and understand the requirements and drive them towards delivery.

Role expectations

Key Responsibilities

Business Analysis & Product Delivery

• Lead end-to-end business analysis for a regulatory compliance platform managing product, part, and supplier chemical data across internal and supplier portals.
• Elicit, analyze, and document requirements (BRDs/FRDs, workflows, process maps, use cases).
• Break down initiatives into epics/user stories with clear acceptance criteria, ensuring traceability from requirements to delivery.
• Define and refine complex business logic including:
• multi-supplier associations and mapping
• multi-regulation compliance rules
• approvals, notifications, dashboards, campaigns
• BOM structure enhancements, validations, and data rules
• Partner with Engineering to define backend data requirements and integration expectations.
  

Stakeholder Management & Cross-Functional Collaboration

• Collaborate with Product Owners/Managers to shape roadmap scope, prioritise backlog, and evaluate solution options.
• Work with UX to co-design portal/mobile workflows and ensure requirements are experience-led.
• Align across FE/BE/QA/UX/DevOps teams to ensure shared understanding, smooth handoffs, and timely delivery.
• Manage dependencies, risks, assumptions, and ensure UAT readiness.
  
  

Testing, UAT & Release Support

• Drive UAT planning and execution with internal users and (when applicable) supplier/pilot users.
• Ensure high-quality releases via clear acceptance criteria, scenario coverage, and defect triage support.
• Prepare release notes and support stakeholders during rollout/change management.
  
  

Agile Ways of Working (Scrum Exposure)

• Support Agile delivery by maintaining backlog hygiene and participating in ceremonies (grooming, sprint planning, reviews, retros).
• If needed, act as a strong partner to Scrum Masters (facilitation + delivery discipline), without being a pure Scrum Master role.
  
  

What Were Looking For

Required Skills & Experience

• Proven experience as a Business Analyst in software/product delivery (web and/or mobile).
• Strong capability in writing high-quality user stories, acceptance criteria, and functional documentation (BRD/FRD).
• Experience modeling workflows, status engines/state machines, and role-based flows.
• Solid understanding of Agile/Scrum delivery.
• Strong stakeholder management: ability to align business, engineering, UX, QA, and compliance stakeholders.
• Comfortable working with data: ability to use SQL for validation and analysis (basic to intermediate).
• Experience with tools: JIRA, Confluence (required).
  
  

Preferred / Nice-to-Have

• Experience in healthcare domain and/or regulated environments (compliance, data privacy, audit readiness).
• Experience on compliance-heavy platforms (chemical compliance, supplier portals, governance workflows, approvals).
• Exposure to RBAC design and multi-portal/multi-tenant type scenarios.
• Experience collaborating with UX using Figma.
• Familiarity with mobile app workflows, onboarding/registration, and multi-user experiences.
  
  

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Equal Opportunity Statement

Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.

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